PeopleNet ConnectedDriver™

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This app is very unreliable! More often than not, messages sent through this app are not received by dispatch. Also, you absolutely need to work on developing this app into a tool that is truly useful to drivers. We need to be able to accept load offers, we need to be able to scroll through names in the messaging feature, etc. You have huge fleets switching over to PeopleNet from Qualcomm/Omnitracs...you need to put forth some effort to actually have the features that drivers need.

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The developers of this entire system just threw this thing together with seemingly very little thought. On the unit in the truck and the app, newest messages go to the bottom, and you have to scroll down from the top for every message. Open one, then when you close it you’re back at the top again. Grrrr. Then, to delete messages, you have a tiny box to check on the right side, you get 5 or 6 selected then accidentally tap outside of that tiny box and that message opens, unchecking all the boxes you’ve previously checked. I spend 3 times as much time tinkering with this system as I did with the Qualcomm.

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A lot of useful bits and pieces, but the lag time between duty changes in cab and updating on device is ridiculous. Needs to be in real time, or at least much more consistent time. I have seen delays of over an hour that the app has not updated to match the in cab unit as far as duty status. Also needs to be changed so that if in cab unit has a connectivity issue or communications issue with server etc. one can still change from drive line to on/off when in cab does not change it automatically.

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It’s great that we have this app but it lags in real time, for instance. When I go to break or whatever I’m doing it doesn’t allow me to check how much time have I eaten up or have left on my 30 minute break. Also, when I reply to my dispatcher for some reason they don’t get it. I want this app to be able to communicate with our company and be in real time with our actual PeopleNet devices that in our commercial truck. ITT team please get to work!!!

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I thought one could see their route at home before you go to work. I know my trips were delivered to PeopleNet in my truck yet they didn’t reach this app. Also, if I go on to look at my trips at home it’ll keep my logged in and my hours will be gone the next day. I would think the app should be able to know that I’m helping my trips at home the night before and the truck is all quiet and parked with the key off for the night 20 miles away.