ParkSavannah

This app, overall, has made parking in Savannah so much easier! However lately I’ve noticed a couple of bugs in the app. We parked at a metered space in the Historic District last night that had no space number on the street but did have a 3 digit number painted on the poll of the meter. We tried to put that number in the app, but it said it wasn’t a valid space. When I tried to look at the FAQs to see if there was more info about the situation, the FAQ link directed us to a page with a 404 error. We ended up leaving the spot because we didn’t have change and didn’t want to get a ticket. Later, when I tried to report a bug through the app, it said I couldn’t submit a bug report “at this time.” So, I’m posting here in hope the developer reads reviews and can address the issue of whether we can use the app when parking at meter with no space painted on the street, and also fix the links for the FAQ and Bug reporting. Otherwise this app is 5 stars all the way.

The app is fast and doesn’t require you to enter a bunch of extraneous information. It saved me from having to return to my car unnecessarily and it remembers your space number so you don’t have to write it down somewhere else. It might be nice if they included the cross streets with the space # when you log in to extend your time, but there might be privacy reasons why they don’t. In any case I remembered where I parked so it wasn’t a problem. Good app

It's so much easier to pay with this app. I don't always have quarters. I don't always have time to find the meter station, and still remember my space number when I get there. And it helps that the app reminds you when your time is about to run out. Now I don't have to keep running back to my car to feed the meter. Just remember your pin to login before you get a ticket!

The app is a great change from needing quarters but there’s no reason people shouldn’t be able to end a “session” when they leave the spot. That’s the whole point of moving to new tech. And people should be able to change spots without having to pay for spots they left. It’s obvious the City is banking on these features not being added to get double payment for spots from the people who have left the spot before their time runs out and the people who pay while the “meter” is already paid but can’t know that when they pay via the app.

Glad this app works and our city adopted it. Very convenient. Having multiple cards attached to profile makes it nice for personal use or business. And having a mailed receipt at the end makes it nice for the account to have records. Now, how can we include all the prepay cards purchased from the city just prior to releasing?