OMRON connect US/CAN/EMEA

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UPDATE: After few days of using the unit it no longer uploads the data to the app via Bluetooth. I tried rebooting my phone which didn’t work. I’ve been continually trying to sync the data to the app for for last two days but nothing works. The unit itself works great and I like the true reading feature but the transfer is simply not happening. Getting discouraged. Recently my blood pressure has been a little high so I researched BP monitors I could get to track it that were also comparable with my iPhone XS Max. After reading all the reviews I almost didn’t get the OMRON 10 series wireless Bluetooth but I am so glad I did! The set up was pretty easy. It took couple of tries so I can see how some people might be discouraged by that. Also, the monitor transfers my data to the app (again, it takes about 3-5 times me pressing the transfer data button but it transfer each time). I tried creating the report and that worked flawlessly. I understand that some of the bugs people complained about might’ve been already addressed so my experience with this app might be better. Overall, I’m very happy I didn’t listen to the reviews and got the monitor and the OMRON connect app.

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As other reviewer‘s have noted, this new app is a complete disaster. It does not perform the basic functions that it is supposed to. For about a year, I have use the old app, OmronWellness. This app did exactly what I expected it to: retrieve my blood pressure data via Bluetooth and sync it with apple health. After getting repeat messages to upgrade to the new OMRON connect, I finally decided to download and install this app. What a mistake. Although the app still retrieves my blood pressure via Bluetooth, it is incapable of sinking with Apple health. I have tried to set the permissions in apple health, and I have allowed OMRON connect to sync data with apple health. I went in to the OMRON connect app and attempted to find some settings to allow it to sink with Apple health. The only menu item simply directed me to set the permissions and apple health, which I had already done. I went so far as to contact Omron, and I let them know about the problem. Their response was simply tell me to do what I had already done, i.e. set the permissions correctly Apple health. And they said that if that did not work I should contact Apple. Really!?!? It’s unclear to me how you can go from a functioning app, OmronWellness, to a nonfunctioning app, OMRONConnect. If you have not upgraded to OMRONConnect, don’t do it. If you were thinking about buying and Omron blood pressure monitor, go with a different manufacturer.

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As many reviewers have stated: this “upgrade” from the OMRONWellness app is everything but an upgrade. I liked the way the old app charts were presented (i.e. I prefer the line graph connecting the data points over just plotting the data points). I dislike the bombardment of nags to upgrade to the premium (subscription based) version of the app. I also dislike the nags to get the ekg device, which I have no need or desire for. In addition, I have more trouble connecting/download bp data from my monitor, in the few months I’ve been using this app, than I had in the several years I used the OMRONWellness app. Honestly, I’d like the Wellness app back, but sadly there is no way to transfer your bp data history back to the old app - it’s a one-way trip for your history. You can’t just stop using the new app and resume using the old one because, when you log into the old app, it gives you a message stating you’ve been migrated over to the new app and it won’t let you use the old one. The only thing about the new app that I like is when you are using TrueRead on your monitor and you click on your readings in the app, it labels each of the 3 readings: “1st recording, 2nd recording, etc. The old app didn’t label the recording order, so it left you to guess the recording order.

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I upgraded when the update came out but it wanted personal information that I wasn’t willing to share. So I ignore the further notices of upgrades. Now my monitor would no longer record my data so I was forced to download the stupid new app. The screen is more difficult to read. I have recorded my BP 3 times but all my previous data is no longer there which it stated would not be lost. I paid for this Onrom BP MONITOR. NOW I AN SUPPOSED TO PAY A MONTHLY FEE FOR WHAT CAME WITH MY MONITOR. I need my previous months data for my cardiologist. It is not there. This has been such a waste. A money making scheme for OMRON. This is a comple waste of money. I no longer have my medical data which was clear and concise and pertinent to my medical treatment. I had loved the blue tooth connection between my monitor and phone, the ability to print out my data and take to dr. Now I have to track on paper!! What a rip off. Don’t upgrade. For its current usefulness this costly device will end in the trash as I will get tired of recording pencil and paper data. I cannot express my frustration and anger with this company who had a most useful, efficient and appreciated product. Why would this company ruin a good product that I owned and now can no longer use. I will never get another OMRON product.

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This is a complete disaster, I will never buy another Omron product ever. The old program worked perfectly without any problems this app is totally unacceptable. It’s a piece of junk that they’re trying to charge for when all you need is your readings. The goal here is to get a lot of people sending a lot of money every month. Take your program, take your blood pressure monitor and put it in the junkyard. I will not even give this monitor away I will put a nail through it. Do yourself a favor and find a much user-friendly blood pressure monitor. I can’t believe they took a good product but I had high acceptance and completely changed it into the garbage. Also I had purchased the Omron ultrasonic nebulizer, it was promised that it would cut the time required to take a treatment. It turned out it took longer than using the old-style compressor nebulizers. After getting rid of that piece of junk. I found the Phillips ultrasonic nebulizer. What A amazing difference. Taking the treatment by Omron from over one hour to now under five minutes. Omron used to be a leader in these products but no longer it has become greedy and no longer a company to consider for good consumer health products.