National Rail

response required

Font now appears (or rather doesn’t!) in white which makes its almost impossible to use. *Update- If you come across this, switch your phone from Dark mode to Light mode. The app does not switch automatically.

response required

It’s 2020 and your app doesn’t follow the iOS accessibility guidelines. Further, your layout is cropped on iPhones made after November 2017 (iPhone X). This app needs to be updated or removed from the App Store.

response required

Are you serious? Still no support for latest iPhone models??? I’m talking about iPhone X and later. It’s a joke?

response required

I tried to plan a journey. Put in time of 7:55 am and only gave me trains in the afternoon. Can’t go to any earlier trains.

response required

I do t know where to begin. I would say that monkeys wrote this app, but that would be an insult to monkeys. When you click on 'tickets' to purchase your tickets, the app rarely finds a route even though the app itself has selected a route to and from your destination. After the app says it cannot find a route, it wants you to re-enter your travel info on a completely different screen. Once you do so, the app hangs and you have to exit the app and start this loop all over again. If, by some miracle, you advance after you click the tickets button to put in your seat preferences, etc., once you enter your email address and click "continue as guest", the app hangs. Why yes, I have tried registering. The app does not think my phone number is legitimate, which means you cannot register. I am trying to buy round trip tickets to Exeter. The app has been hung for the last 34 minutes. In 10 days (I installed the app 10 days ago), I have only been able to purchase tickets once. Horrible piece of work.