Railcard

UK Rail-card is really an asset to US citizens traveling to UK. I believe the customer service and their response time is amazing. They gave us the options for the Rail-card process if you don’t have an local address. This was so productive for true travelers. We’re so excited to the rail pass for the whole year. We are hoping for a fun filled travels in UK in June 2018. cheers! Regards, Julie Anil Joseph

We have, after workarounds, successfully purchased a Two Together Railcard, but it should not have been so hard. The app is a front end to a web site, and one of the first things one must enter is a UK address and phone number. It will not accept my US data. So the workaround: provide a valid UK address and phone (we used our first hotel destination). The billing page allows for a different address and if you scroll down far enough, you see “country.” Hope dawns! Here I was able to provide my US address and the rest went okay. As part of confirmation, they do repeat validation instructions. It’s a neat result (we find out for sure in a few weeks), but a confusing script.

For the purpose of showing the Railcard, there isn’t much for the App to actually do, and it serves the function of being a digital card. The renewal process however, was cumbersome. When your card is about to expire, it shows a notification of “expiring soon - renew now” which redirects you to the website via browser. But the browser doesn’t prompt you to login from that redirect until you finished all the steps before payment - then it asks you to log-in and then you repeat all of the previous steps.

Fantastic app and so easy to use with easy uploads photo I would highly recommend to this app

Great value and app is so easy to use!