myVCA

As long as you enter your Information the same as when you signed up for the care club at the vet it automatically finds you and asks questions to verify it is you. You are able to update photos, update any errors that might be listed, update phone numbers and it's SO EASY to make an appointment! The app lists what all you have remaining for the care club and access to chat with the vet which is very exciting to me because I don't have to wait to see the vet to ask a question! Very easy to use! Great App! Thanks!

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Overall the app is easy to use, I like the option to speak to a doctor although I haven’t uses it. The feedback and report a problem links dont work which is why I am doing this review. The feedback is that there are pictures of each of your pet/dogs stages in life with a blurb about what to expect. My issue is in all the pictures where there is a person present you never see a black or brown person. People of all walks of life have pets and if you plan to have people not just dogs in the pictures please make them more diverse racially, ethnically. All except for one person depicted are white. Creating apps that are functional is just as key to creating apps that are diverse and inclusive.

I can only say: customer service for a FREE app rocks! I moved and tried to change the VCA hospital location in the app itself. After several tries, a new download and an attempt to swap by using the map option it still didn’t work. I dropped an email and within the hour help was on the way. I received a phone call, the Error I received was analyzed and my app was up and running with new VCA hospital correctly showing up. Let’s say this once more: Human help for a free app! Five stars and thank you !

I love this app! It helps me keep track of my cat’s appointments and how up to date he is on his vaccines. This app even makes scheduling appointments easy! My favorite feature so far has to be that there are “dosing reminders” for if you have to give your pet medication. My vets office is always so amazing with answering my millions of questions, now with this app i have so many of those answers at my finger tips!

This app makes my life so much easier! Between scheduling appointments (and being able to add them straight to my calendar!), updating my information, showing me upcoming vaccination fire dates, etc., AND being able to chat with a vet and get advice 24 hours a day?! I could not be happier. It's the perfect companion to my care club membership and makes me love the vet clinic we go to even more.