myStop Mobile

***UPDATE*** After not hearing anything firm the customer service rep for the entire week, I got an email this morning saying that they had a new build of the app and believes they fixed the ‘fail to launch’. I reinstalled the app and now it works. Very happy that it works now. ***ORIGINAL*** I downloaded the app after iOS 13 rolled out and the app never opens. It will try to open but will immediately crash. I was emailing back and forth with a customer service rep but i haven’t heard anything in a couple days.

I have to go to google maps to plan my day After the buses stop for the night app is also fine for the night and I have to wait until 4 am to plan my dayBeing that I have difficulty moving in the morning and most of the time don’t need to leave until noon this getting up at 4 am stinks Also have been told as I’m heading out the door checking my phone that I am running on time I’m told no dudes running google tells me next bus is in one and a half house ok decide to go to the store two blocks down from my stop and as I am half way to the store I am posted by my bus I was planning on ridding was an hour late to my appointment also since bus routs at citrus connection changed the new roots do not show up in trip planning just old buses and old time trip planning is useless the only thing is you can see where the bus is and when the buses will be stopping in select routes just have to google to find out witch bus routes to look at since the trip planner hasn’t been updated

ask user to change the rating

This “improved “ update removed the ability to limit and pick only your favorite routes and instead burdens the map with all possible routes and busses using a location. I think they want to force you to share where you are—which uses more battery and provides more information about you to whomever is purchasing it— but which was not necessary to use the previous version well. (FYI the app provides zero privacy information so you’re just supposed to trust them on that.) As far as better bus location information that still depends on your bus system and how well the transponder is working on a particular bus. I’m sorry I upgraded because the experience for me is much worse.

The visual design is okay but the lag is a PITA. Seems to freak out a little when switching between networks. When I turn my screen back on, waiting on Reconnecting when it’s already loaded and the last app used is annoying - takes forever. Also, waiting for everything to load when all I want is ONE route, ever... it should save your preferences better and only load what it needs to if that’s what your PREselected route is.

response required

This app consistently screws over riders that use the Orange Line. Traveling from Silver Lake to Park City can only be done via the Orange Line, which only has two busses. This means that if you miss one bus you have to wait 30 minutes for the next. This wouldn’t be that terrible if there was a way to request for the bus to pickup at an already set pickup location on the route, but there isn’t. This has lead to drivers ignoring me at the Orange stops and me missing pickups by a few seconds because the drivers erratically change how long they wait at specific stops such as Silver Lake and The Transit Center.