MyACCESS Wisconsin

The options that the app offers are incredible! But sometimes it just doesn’t. It won’t open. Or it just shuts down and goes back to the home screen unexpectedly. The first time I used it was to submit some documents for proof in the 11th hour, and it kept saying done! Done! Then it would go back to the home screen. In the end I learned that it was not done! and my proof was not submitted on time and my benefits expired. Very frustrating. But when it does work, it’s amazing that you can do this through the app!

I have had so much trouble with enrollment the past 3 years before using this app. What a headache! But now it is easier and faster than ever. I don’t know how long this app has been available but I just discovered it a few weeks ago. Re-enrollment only took 10 minutes this time and I was done! I haven’t had anymore delays because I can now instantly see which documents are missing and scan them right in with my phone. SO MUCH EASIER. Thank you for getting up to date with technology!

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Frustrating! App freezes while uploading documents. I’ve been trying to successfully upload more than 3 pages for over an hour. Update 3:50pm - Finally looks like the app was able to hold 4 pages without freezing. I pressed submit to get at least those 4 pages to Milwaukee Enrollment Services....I still have 6 more pages to submit, but I didn’t want to push my luck. Okay, I took screenshots showing the app submitted my 4 pages. I then logged out of the app - waited a few minutes, then logged in again. After 7 tries (!!!) I got the app to accept images of 6 more pages to submit. Again, I took screenshots showing my submission was successfully sent. I then opened the Submissions page, where there should be proof of my Submission #1 (4pages), and Submission #2 (6 pages)... I’m worried because it’s only showing the second submission... Now I must call Enrollment Services for the third time today to see if they can see both of my submissions of documents. ***App should generate an email to me, a receipt showing exactly what it submitted - so I have proof that I uploaded and submitted specific documents!

Very straight forward and to the point. UI is clean and easy to navigate. Very easy to check the status of all the benefits you receive as well as see any documentation they need submitted. It would be nice to have more in depth options- such as seeing the actual documents you’ve submitted recently. Just a thought for a future update possibly? Definitely appreciate the app!! Keep up the good work of helping people in Wisconsin!!

Super easy to use this app and saves me so much time and money because now I don’t have to go to the library or a printing place to fax documents even if it is only a couple dollars....u just take a picture of your documents or proof and that’s it! U sign in and it only takes a second to load. I love using the app, will never go back to faxing lol thank u for creating such a easy and convenient app for my life!!!!