LiveWell with Advocate Aurora

I downloaded this app and it worked immediately. All of my data from the MyChart app was there, it was easy to set up and easy to navigate. Maybe an older version had bugs but this one certainly doesn’t. I had a harder time finding a nickname that wasn’t taken to submit this review!

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MyAdvocateAurora powered by Epic is useless. My old MyAdvocateAurora would let me do a history of the test results, I could graph past test results, and it would confirm messages that were sent. MyAdvocateAurora powered by Epic does not. MyAdvocateAurora powered by Epic does not confirm that the prescriptions that were just ordered to be refilled. When you schedule an INR, a flu shot, or an A1c it sets up an appointment with a MA, which is fine with me, but doesn’t state what the appointment is for when you look at future appointments. As far as I am concerned it’s just useless information. It used to be a useful tool.

This app has made managing my family’s health care needs amazingly easy!!! What a great addition of support services for any Adv/Aurora patient. Very satisfied customer.... thank you for the development of this app, as it has made managing health care so seamless and quick. :))))

First off, the banner at the bottom interferes with the fingerprint ID, so you have to input your password every single time. Secondly, the app seems to have a built-in timeout, even if you are actively inputting information. So if you’re trying to input a message OR fill out the e-visit questionnaire, you get booted out with no warning whatsoever, with absolutely NOTHING saved. So you have to log back in and start all over again.

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I like that I can keep track and refer back to the visit summaries and any other information regarding mine and my families’ wellness. I like that I can message my doctor if there’s a question or concern. I’d like it more if I could either get emailed a copy of my message to the doctor and also if it wouldn’t kick me out of the app while I was writing the message to the doctor and then losing everything that I was thinking of and then having it happen on multiple occasions.