Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
With the My Massey app, you can easily manage your account anytime, anywhere. The My Massey App allows customers to conveniently manage their account from their mobile device. Using the My Massey App, you can: - Pay your bill - Submit a service request - Review your service history - Communicate directly with a Massey Customer Care Team Member - Share pictures for a quick diagnosis by the Massey Services Technical Team You will need your Massey account number to register. This information can be found on your billing statement or service report. If you don’t have this information readily available, simply contact our Customer Care Team at 1-888-2MASSEY (262-7739) for assistance.