MOD Pizza

My issues with the app are because it will give you an alert, but when you log in to the app, there’s no immediate alert or message alert section. You actually have to click “something “ to get to a page where there is a task Bar with things you can select. Food is always great! Prep is perfect even if you order via app. There’s a nice tipping function too! That may help with prep as well, I don’t know. If it’s there , I would imagine it does. Thanks MOD! Keep up the Great work!

response required

Worked initially after the account setup and first receipt went through, but now it crashes after every launch. I even tried it on another iOS device thinking it was my old iPhone 5s, but it has the same behavior on a more capable device such as the iPhone SE. It must have something to do with the latest update that was pushed out not too long ago. Here I was thinking it was just the usual “bug fixes and performance improvements”. Turns out it was an update rollout that completely bricked the application. It’s shame really, because now I can’t earn the points that I was supposed to receive after eating there today. If this isn’t fixed soon, than I will most certainly miss out on my last two visits. I only just discovered this after the update was pushed to my phone, and as I was approaching the payment counter it was in a crash loop the entire time. I can’t even scan the receipt like I normally do after I pay. Please fix this soon so I don’t lose out on my two $20 purchases. Update ver. 1.0.2: Tried it on an iPad Air 3 that I recently purchased that has the A12 processor and it works fine. I was able to sign in and add rewards points from the receipt barcode flawlessly, but on the iPhone SE it now shows an “Unable to open app” window instead of crashing. Does Mod Pizza just want the new devices using the app only? I’m at a loss. If you state your compatibility is any device running iOS 10 or above, then I should be satisfying those requirements ten fold.

response required

I was super excited to try out this app and was left with disappointment. 1. Point accumulation doesn’t work. I only got the signin bonus points but the scan at the register never worked. I thought there was a lag on the app side but it still hasn’t shown up in 2 weeks. 2. Order doesn’t go through. Tried 3 times to order via app. Each time gave me an error after putting payment info so I had to go into the store physically to order pizza. When I was at the register, one of the 3 tried transaction went through. That’s about 20-30min lag on the app and shows how faulty the app is, just on getting transactions through. 3. Wrong payment. Now I’m checking my credit card history shows that I was charged twice for the pizza cuz apparently the app went through despite the errors. I now have to call my credit card company to dispute this claim. So much unnecessary stress and work on the customer’s side. I can’t believe such faulty app has went through submission and deemed ok for app release. Clearly, not enough functional testing was done on this app before the release. I highly not recommend you try this app. I am uninstalling this as I speak.

response required

This review is waaaaay overdue. I’ve tried using it more that a dozen times since the first and only time it’s worked; After that, nothing! Just black screen. Every. Single. Time. Regardless of internet connection/cell reception, you’re in their store or at home, using a different phone. Like other reviewers have said: only works the first time; or if you’re lucky, a second time. After that, it’s just black screen! And the sad thing is, as nice everyone in the store is, all they can say is “I have no idea”. To the developer/corporate: If you are abandoning this app or in the process of updating it, at the very least, let your stores know.

response required

If you like MOD Pizza, go into the store. I ordered online, the app told me that my order had not gone through, so I pushed submit again. It charged me twice, so I figured I would address when I picked up 20 minutes later. Went to the store for pick up and..... they did not have my order. So now I’ve been charged twice for an order which I didn’t receive and have to pay for again at the store. Why? Because the local store cannot address anything that’s done online, including charges that I can prove went through. Tech is ridiculous and just wasted a lot of my time.