Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Descartes Mobile extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery. Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t. If an item is damaged or refused, the reason can be recorded and photographs taken. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions. Additionally, MobileLink Delivery may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies. And while Descartes Mobile is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
