Legrand Lighting Control

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The new Legrand cloud service has broken nearly everything. While the app was never very good, it could at least find the controller fairly reliably. Now with the 4.0 update the app rarely finds the controller locally, and remote access works 20% of the time. Often devices show up double, and nothing works. But the benefit if the system has been the ability to use physical scene keypads. This way I could eliminate the stupid app altogether. But now the LC7001 controller locks up about every 72 hours, and becomes unresponsive to keypad presses. I have to wonder what the future holds for this platform. Legrand themselves have released direct WiFi switches, essentially stating that the RF technology is on its way out. I don’t like WiFi switches for many reasons but they are newer than these switches that haven’t changed much since 2005 when Miro was introduced. Please fix these issues. I will give up remote access if it means that my expensive system isn’t worthless. Lutron RadioRA2 is sounding really good right now...

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The app is pretty basic. Nothing special. It would be better if you could circumvent having to launch the app altogether and have proper iOS integration with HomeKit, Siri and Siri Shortcuts. Without these integrations the app falls well short. When will these integrations happen ? Update: down rating to one star after developer response. My ask is when will the line of products that use THIS app get Siri / HomeKit integration. Telling me about another app that uses another line of products that has Siri / HomeKit integration is of zero help. Is Legrand expecting folks to rip out their expensive adorn true touch light switches from their walls and replace with another line of products just to get siri / HomeKit integration ????? This is BS. All Legrand needs to do is come out with a new Base control box that can connect to existing products and support Siri / HomeKit and update the app. It’s not rocket science ....

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I am a 25 year electrical veteran. I work for a top 50 electrical contractor in the nation. In all my years wiring commercial facilities. I have never dealt with such a poor hi-tech product. Not been more displeased with a product. I purchased this product for the plates which are indeed beautiful. I have installed many Legrand products in my career. Ever since they updated the app in an attempt to make the remote control feature work the local control feature does not work. The fundamental things this Product should do is primarily turn lighting on and off. Secondly it should do this via an app. Thirdly it should not break down over time. The first item had been perfected for nearly 70 years. We can buy $.69 devices to do this. The second item is a luxury and thus why we paid the premium to purchase this product. This product fails on such a secular level at this it is almost criminal fraud to advertise that this device can perform this function. However it looks nice. It is highly overpriced for what it can do. Be warned if you are reading this, then it is because you are entertaining app controlled lighting. In this case move on in your quest as this platform cannot do it.

I love the Legrand controller and IOS Application. It’s true they could have done a better job with the cloud rollout. I tried for weeks to get the new cloud configuration working. Is was not going to happen from the IOS application. I finally emailed the configuration link to my desktop and used Crome explorer to configure cloud service. By my surprise it worked. Just don’t forget to release the old service from your IOS application first. I’m a system analyst by trade, so I guess I had an small advantage . I would never go to the cloud service only. My WiFi is spotty and would surly have trouble with reliability!

I bought the system before it went online. I have 22 dimmers that are smart switches and my outlets as well as a few non smart switches were also installed. I’m out of the country part of the year, but you would never know it. I have 8 scenes set that remain constant and while I’m away I play with changes to the lighting remotely. I had a couple of problems honestly, but the customer service group took care of me quickly and all was resolved. I love the way it works and how beautiful it looks in my home.