Lawn Buddy On-Demand Lawn Care

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Be aware, this is fraud and scam that’s why they get your credit card before you even make the schedule. I downloaded this app hoping to get a landscape service scheduled a few days in advance. I scheduled the mow for Wednesday and received confirmation that the provider accepted the job; no one showed up on Wednesday, so I tried to contact the provider and nobody answered nor returned my calls, I contacted the customer service which claimed they don’t see it scheduled for Wednesday and it is gong to happen on Thursday even though I told him my app clearly shows it is scheduled and approved for Wednesday. I contacted support on Thursday with no respond, contacted the provider with no response, I even told the support on Wednesday that This is a short term rental and my tenant is suppose to come on Thursday. This app causes me to get a negative review due to Lanscape and lost future business which can add up to thousands of dollars as this house is a luxury rental. I am writing this for all people out there thinking about using this app. Think twice, they are more like fraud than an actual legit company. I have contacted my bank and closed the credit card they asked me when I signed up and will monitor their activity close. Be aware people.

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This is a good concept but the execution, management, and communication are lacking. I scheduled a mowing 2 days out. The mowers arrived the same day. Great right, given that there is normally a surcharge for same day service? Nope, I wanted someone to mow our old house that is currently listed for sale. The mowers showed up and spent 45 minutes mowing the yard during the 2 hour open house. Why!?!? On top of that, they did a pretty crappy job. The lawn was scalped down to the dirt in at least 3 spots. That’s going to look great for potential buyers... There were also a couple spots that appears to have just gone unmowed. What’s my recourse here? Leave a 1 star review? Whoopitydoo!!

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I tried this app and was unsure how things worked. I submitted a request for service. When a company picked it up all I was given was the name but no phone number. Only way to communicate is by sending a text. I sent two texts trying to sort things out with the company. No response. Long story but I ended up having to borrow a mower since mine was in for repair. I mowed it myself with a really bad back but had no other choice. At the very end of the day the provider shows up. He says he didn’t get my texts. I don’t like that no phone numbers are provided to talk with anyone.

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Lawnmower was getting repaired and not usable. Figured I would use this service to fill in until my riding mower was fixed. The morning the service was to come out, I checked in to find out what time they would be coming and found out the kid had a 21” push mower to mow my 12k sq ft lawn. The kid cancelled and I was left with my grass growing taller and the HOA (I’m sure) sending me a violation for not mowing my lawn. Just understand the people mowing the lawns are doing this for extra income is what it seems like and the level of service is going to be hit or miss. Wish they had a lower level rating than 1 star

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I scheduled my service but there provider never showed up. When I reached out to them they response was they were they were extremely busy that day and things had backed up but they would get to me first thing in the morning. 2 days later and they still have not shown up nor have they responded to messages. I reached out to LawnBuddy support and it took them over a day to respond when they did they said they would pair me with a new provider. They still haven’t! Don’t waste your time or energy with this service.