jobactive Job Seeker

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I do enjoy the notifications and the tasks to complete section. It is quite a well designed app. However, recording job search evidence can be a little tricky. I feel sorry for whomever is not technologically savvy for they would struggle and become annoyed quite easily. For example: I have learnt that if I have the app open for too long and then reopen to record evidence of a job I applied to, I can enter all the information in but once I submit it the app logs me out and I have to re-enter all the info once more. To get around this little glitch I log myself out and in again after I know the app has been open for too long and not been used.

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I’m not sure if this was an intentional change or a bug, but since the last update the background colour in several sections of the app has changed to black with the text being a dark grey or black (not visible). In other sections the background is instead light grey and the text white. It’s making it impossible to read anything. I’ve also stopped receiving alerts that I have notifications or messages from my consultant, despite giving permission to the app to do this. The app overall, apart from the above issues, has worked quite well. It’s easy to navigate and input information.

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I’m really not happy with this app at all, just like everyone else! It logs you out after short periods of time, there is no longer the option to add jobs to my last reporting period and just recently it has been having some kind of “backend server error” for 5 days. Because of this app/website and how our payments are completely reliant on them, I am now suspended and my job provider cannot help me. I am furious. I’ve emailed the sites feedback mail address and nothing has been done to correct the issues. I need to add jobs to my last reporting period ASAP and that option isn’t even on the webpage either!!!! Fix this please!!!!

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Very slow to react, end up pressing wrong link which then expands.... so much wasted time in going back a page. Even more frustrating is the uploading of documents. Can only upload photos. So unless I have to take a photo if emails from one device to apply via an other device. A new feature of job seeking evidence, of filling in a “form” of whom you spoke to of what company, very old school work for dole diary. However still have to upload evidence! So frustrating, convoluted, slow interface, does not really leave me in the positive vibe, to look for a job, as I feel pretty stupid if I can use a simple app!

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It’s so annoying to have to log in every single time. It’s an app !! Surely it should be automatic ? I don’t think it even remembers my user name like my banking apps do. It is almost impossible to upload anything from iPhone, You try uploading a docx file it tells you you can’t upload It cos it must be a docx file !!! Then when you do apply for jobs , you can’t just write a cover letter , it has to be uploaded as a docx or pdf but you have a limit of 5 slots to upload to. You don’t seem to be able delete any from the app. So the 20 jobs a month I have to apply to generally don’t have cover letters so what’s the point?