Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads. Interested? Here’s how to start increasing your online sales today: 1. Go to JivoChat website and sign up for an account 2. Install the JivoChat script code onto your website 3. Install the app and choose who will be online to chat with customers: just you or all your team members 4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.) *NEW* JivoChat is mobile! Check out some cool new mobile features: • JivoChat registration • Multi-agent chats: Users can now invite other colleagues to chat • Common quick phrases • File transfer capabilities • Visitor monitoring • Message archive • Chat with colleagues • Reminders JivoChat helps more than 270k online businesses improve their client communication. A FREE Live Chat indeed, but not just that... A complete communication tool to turn your online business into a sales machine! Go to JivoChat website and start converting your visitors into clients.
