iN·Command

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My RV is set up permanently in a park with WiFi. The thought of being able to turn on the heat or AC when we are on the way each weekend is exciting. BUT it isn’t happening. The control center goes off line (not connected to WiFi) after we leave each weekend. I have to go into the settings on the control center to reconnect to WiFi every weekend. Sometimes it stays connected for a couple of days, other times just for a few hours. Bluetooth connectivity works fine when we are at the RV. Otherwise, the app is not very accurate. The tank gauges are never accurate, usually just shows empty tanks when they are not. The water heater usually shows that it’s off when it is on. I wish they would fix these issues with updates to the control center and the app. Controlling the lights, slides, and awnings with the app well works well.

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This app is a GREAT way to monitor and control all the systems in 19 Raptor TH. We’ve had 3 different RVs that all used In Command and all have had major issues when trying to reconnect. Sequence goes: open app > connect to DC > everything works great > some time passes (short or long, doesn’t matter) > go back to (already opened app) and it doesn’t work—won’t connect, throws errors etc. > manually quit app completely > reopen and start the process all over again. The app cannot stay connected or reconnect automatically ever at all. HUGE inconvenience and with modern technology and modern Bluetooth, this shouldn’t be a problem at all. One more example: yesterday we were filling the water tank. Really like to check the gauge on the phone so we don’t have to unlock and open the camper, pull down the steps, go into the cabinet where the panel is every few minutes to see where it’s at. Had to quit the app and cycle everything each time I wanted to check it. Very annoying and unacceptable. PLEASE fix this issue asap, I’m sure other users have the same issue.

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Like other reviews the trailer will stay connected for a day or two and then you can’t connect. The ac fan last night was left on high and I could not reconnect (again) to turn it off. Had to drive to the farm and turn it off. Turned off the power and booted it up again. Bluetooth always works, remote maybe 25% of the time. Do not rely on it or you will be unhappy.

A lot of the reviewers were complaining about connectivity, but I thought that was using the internet. Since I only intended to use Bluetooth that wouldn’t be a problem. Well that only lasted a couple months. Now it won’t connect Bluetooth automatically. I have to go to settings on my phone and connect it manually every time I step away from the connection boundary. Other than that it’s a great app. Haven’t had any other issues and I can access everything thing that’s on my main inComand panel

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One MAJOR draw back is you can only have 1 phone connected at a time. This really causes problems. This app is always needing to re connect to the RV. They need to fix the connecting issues. If you walk out of range and back in it stays stuck on the home screen with a connecting to the RV message. Then there is no way to have an alarm if a tank is full. You can not re configure any screen to show just the information we want. Like voltage and tank levels. The hole system is outdated and VERY slow to show tank levels. I would have preferred the builders gave us a choice between old switches and gauges or this. I would have taken old gauges and switch’s anytime over this.