I Love NY Official Travel App

I downloaded this a few weeks ago and it's great. Easy to use, and I am constantly finding new things to do that I never would have known about.

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Had this app for a few years hoping someone might really get it running to its full potential. Just updated the app on my iPad two days ago but, when I tap on an attraction then try to go back to the previous screen, there is no way to do that. Despite the claims on the App Store page where it says “works with this iPad.” On my phone (an iPhone) there is a little “back” arrow in the top left corner. On the iPad...nothing. So I have to close and reopen the app every time I want to go back or search a different attraction. Also, it needs some help with locations. I tried to search the Catskills and it only let me search within NYC. If you’re going to have celebrities such as Bobby D promoting your product, at least save yourself and him the embarrassment and be sure that it’s up to snuff.

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As others who wrote reviews, I have had this app for a while now and the idea of finding things to do by location or date is awesome, but... the first versions had switched links ( click on events and you went to food, for instance). Now if you select an item to view off of the main menu, you have to close the app, shut it down and reload it to get back to the main menu. There’s NO back button. Was this written by high school students?

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So, here we are on I-86 in Allegany County. I want to look up something in Angelica, NY. But the app tells me I’m either offline or out of state. I know I’m in NY (or is it really just a state of mind?) and I’ve got a full LTE signal. Check cellular data: on. Check location: on. Turn phone off, turn phone on. Still won’t work. This app is as useless as it was when I first left a review 3 years ago. It worked for a time, but maybe that was a fluke.

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I don’t think I’ve ever encountered an app as dysfunctional as this one. A search of Cooperstown New York attractions brings up a batting cage, but not the Fenimore Art Museum the Baseball Hall of Fame or the Farmer’s Museum… Is that not amazing? Ditto hotels. Absent are the top ten hotels in the area in a lodging search. This app is so bad I’m not wasting anymore time even writing about it. One star is the default least rating permissible but I would give it no stars if I could.