WU, John Globas
Jun 09, 2018
Quite convenient to use this app. Credit card payment are handled instantly, may even faster than traditional cash-charge payment. It is an app popular among drivers so it is not too difficult to get a taxi instantly. Also the driver location information is very useful for customers reference. In terms of price, although there is 3% commission for credit card payment, you will not need to pay the $5 service charge for phone booking, which is to some extent a benefit in price for orders < $166.7.
The taxi drivers, in general, will not reject your payment through credit card, except in some instances drivers may have difficulty to access the internet near the border of Hong Kong, so that the transaction need to be done in cash. Developer may want to add this warning in the app to inform the drivers and passengers involved in close-border orders about this possible issue.
Also, I wish the HKTaxi app may make the experience of using this app in English interface complete as soon as possible (as stated in the app, only the Chinese version enjoys the full functionality). Also I am looking forward to see more discount offers occur in HKTaxi.
Best wishes to the future of this app, it makes me fall in love with taxiing experience.
Developer replied on Jun 12, 2018
Hi WU, thanks a lot for liking our service. We have passed your comments regarding the signal issue near the border to our team. At the same time, we are now bringing ride discounts together with Mastercard to our users. From now on until the end of July, if you take three rides (of whatever fare) in a week, you can get an HK$50 coupon for use the next week:)