HelloFresh: Meal Kit Delivery

I love this app, I love Hello Fresh, I love the food! Since the kids went off to college, I have found it difficult to get motivated to cook just for the two of us - Hello Fresh has put an end to all that. I now have healthy delicious gourmet options to choose from every week, plus I have cut my grocery shopping down to at least a 3rd of what it used to be! No having to run to the store and only realizing (once I’m home) I’ve forgotten to purchase some key ingredient. Hello Fresh does it all for me! The key to getting the most out of this service is to know when your last day to actually choose which meals you’d like to order, or which week you may need to skip. No worries if you miss the deadline for choosing entrees - I’ve always found their instant choices quite appealing. Even if you realize you won’t be able to use your Hello Fresh deliveries one week, they make it easy to skip deliveries when needed. Just be sure to request a skip week on your app before the deadline! What if the kids plan on coming home? Hello Fresh let’s me order extra meals and we are good to go! Warning: I tried this service while the kids were home, but was unable to take full advantage of it. Between surprise football practices, soccer tournaments or guitar gigs, our lives were just a little too unpredictable. Now that we are empty nesters, we love it so much, we have our friends doing it and share our favorite meal options with one another. Bon appétit!

Two things: My husband travels a lot now which leaves just two to feed and I loath deciding what to cook each a week and then shopping for ingredients. Hello Fresh makes my life easier for cooking! I work at my daughter’s school, so when we get home, it’s in the late evening and I’m tired, but I’m willing to cook us a meal that tastes like we went to a 4-5 star restaurant to eat 4 nights a week!! It sure does beat running to the grocery store last minute after work. The meals are healthy and the portions are perfect for us. Sometimes we might have a little but left over for a 2 person meal and that’s fine. I love not having to figure out portions and find recipes that are healthy. You have to cook the meals that week so your produce doesn’t go bad. And I love hearing my 12 yr old tell me that dinner smells SO good and she also loves the taste. The plan is reasonably priced and I saved gas too! The other plans are around the same price, so unless you want to complain about how expensive it is, may I suggest you give this a try and then you can be the judge. Thank you Hello Fresh! The only thing I would change and I have shared this with HF, I would add the option to chance meal plans on the app as long as you’re not canceling it. To chance plans, you have to call in. CS was friendly and helpful and if they never add that feature, oh well. I will use Hello Fresh as long as the Good Lord blesses us!

I never review apps. I was so impressed with this app that I wanted to share my experience. The app was surprisingly streamlined and exceedingly easy to use. I am able to quickly and easily manage, pause, or change my weekly deliveries. It is simple to update my menu selections week by week. I like that it is not difficult to pause or cancel your deliveries as needed; unlike with other companies, it is very transparent and there are no hoops to jump through. My favorite feature is the cookbook. You can save the recipes that you like into the cookbook for reference again in the future, or if you loose the recipe card that arrives with the delivery. This way, you can make the recipe again, even on your own if you are no longer having food delivered. You are able to select the number of servings you want to make and the ingredients automatically adjust. The ingredients are shown by picture and title in an easy to follow format. The app walks you through the recipe in a user friendly fashion that is far easier to follow as compared to googling a recipe and scrolling through some blog to a confusing, difficult to follow recipe. Without discussing Hello Fresh's ingredients, delivery, and recipes (all of which I am very pleased with), I highly recommend the app itself to customers wanting to get the most out of their subscription.

ask user to change the rating

First, I completely dislike that I picked pork free recipes, and yet, pork or pork products (sausage) show up in my weekly choices for meals. What’s the point of having that option if you aren’t going to honor it!? Second, I started this meal plan because planning dinners plus after school activities was getting overwhelming. So it’s nice that at least twice a week, my meals are pre planned and shopped for BUT the portions are too small! My young boys have huge appetites, so I need to buy an extra pound of protein and extra veggies. No, I don’t want to buy the extras from HelloFresh because that brings me to my third point... Third, I have received protein flattened by the ginormous ice bricks that are shipped with the box. A lot of veggies are broken in transit. Most veggies are on the older side of fresh. Carrots should not bend when you are trying to peel them. Fourth, I was really hoping that HelloFresh would be a healthier option than fast food. Then I really sat down to read the ingredients. There is High Fructose Corn Syrup and Corn Syrup in their condiments. Their spice packets have “spices” as an ingredient which could be just about anything. I’ve been doing twice a week HelloFresh deliveries for about a month now. I’m probably going to deactivate my plan soon. There’s a couple more recipes that I want to try. This meal plan isn’t saving me money or time, or helping my family be healthier, like I was hoping.

ask user to change the rating

I really like hello fresh. I’m just disappointed in the way they handled my concern. I reported that I followed the recipe to a T, I always do. I put the quesadilla in the oven, not even 2 minutes when I noticed the oven smoking. I opened the oven and the pitas were on fire. We didn’t know what to do that my bf grabbed the baking sheet to take it out of the oven and burned his hand. I reported this through chat, hoping for something- anything. But the agent just said “I’m so sorry about that”. Only when prompting the agent to report this issue to higher ups did the agent say, I already reported it. Only when I was showing my frustration that he/she didn’t seem to care did he/she give me a $10credit. Which honestly, the gauze & ointment cost more than that. I wasn’t really looking for any credit/money, I just wanted them to take the concern seriously- but I am disappointed with the way they handled it. The agent told me that we are in a pandemic and they are doing their best. Which I felt was very sarcastic because yes, I’m in NY, the thick of it all, I am well aware that is why I’m not going out and ordering from hello fresh. We were worried the burns were gonna get infected, we didn’t want to go to ER because of covid. We couldn’t simply buy bandage and supplies because of covid. Just sharing this so maybe this reaches more than just the ears of the agent.