Give+

App is easy to use and set up, especially if you already set up your account previously on a computer. If you set up the app using the same exact log-in credentials, it automatically pulls your credit card info, so you don’t have to input it again. Would have given 5 stars if the app had Face ID. Having to input your password every time you open the app is such a hassle, especially for those who aren’t great with remembering passwords.

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This app is clunky at best. I’m able to give and to set up a recurring payment, but the app befuddlingly has to switch out of the app to load a website in Safari in order to complete the process! What’s more, once a payment is set up, you’d better be ready to give that amount for life, as I am unable to delete or edit a recurring payment once set up. Not only is the only way to edit a recurring payment deleting it and re-creating it, frustrating enough in itself, but the actual “delete” functionality for recurring payments doesn’t work. There are no errors shown, no feedback given. Instead, it just looks like it’s loading, but when it finishes the recurring payment is still there. Worst of all, there is no alternate method of trying to accomplish this task. No website. No help form. No way of actually contacting the company to try and report what I take to be an honest bug in the app. While I appreciate what the app is trying to do for churches, the whole experience is user-hostile, with no recourse available if you run into trouble.

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My church signed up for this app and I am eager to give. But after scanning my debit card, the app declares the debit card number as invalid. The app itself scanned the card number (accurately) and the card is definitely a working card which I use daily. Not sure why it won’t accept my card and no clarity of how to fix the problem via an error message. I asked my church administrator and she said it’s probably because the church needs to finish signing it’s liability paperwork to activity it’s account. But the app doesn’t say “this church’s account isn’t set up yet” it says my card is invalid. It found and accepted my church just fine. I have no idea what the problem. I’m stuck and I can’t give my donation which is whole point of the app. Please help.

I don’t understand the negative reviews. I have found the app easy to use. It is straight forward to setup both one time and recurring payments. It is also easy to change or cancel recurring payments. This app also is integrated with our Church accounting system and automatically posts each contribution.

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I’ve been using the app for about a year and have been very satisfied with it; until about a month or two ago. I lost the ability to log into the app on my iPhone. I have the “Forgot Password” link, but never received an email to set a new password. I see no way on the support website to report an issue. I would be very cautious of placing your banking information in this app until they fix the account access issues.