First PREMIER Mobile Banking

Have been using the app for a couple years now. It was good prior to the new layout and update, but is even better now! Super responsive and has everything I could ever need to do right on the home page with a simple click. Great app!

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I had this app for a couple of years, and then it suddenly stopped working. So I uninstalled it and reinstalled it from the App Store. Now I can’t login. It literally brings me in circles, to the same screens, over and over and over and over and over and over and over. It will not except my login information, although it is completely correct. I have been several days trying to make this work. I do not understand what the problem is.

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I really like to be able to deposit checks through the app as well live 30 miles from a branch location but I have not been able to successfully deposit the last few. I take the photos and submit then it goes to loading until it times out. I hope you get the problem fixed soon.

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I wish I could give this application zero, or negative stars. Dealing with this app makes me want to pay off my credit card immediately and cut it in half so I never have to deal with this ridiculous application again. The first set up was usable, but since the update, it’s impossible to use in any sort of quick and easy manner. This app gets negative 5 stars.

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I tried to log on many times. I know I have my correct password. I logged onto the laptop to make sure that it was not me or my phone. It’s the app! This app was poorly designed. Use the other app for First Premier, that was much easier to log onto. I was hoping to use the mobile app because it offered the FACEID, which did not work for both FACEID or typing your password.