Express Lanes

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This app (and even the actual website to be honest) needs an entirely new redesign. The concept is there but it's an extremely novice amateur format. Being able to see real-time toll prices was really the only reason why I even needed this app which only really works when you use the search by entry/exit point and select it from the drop down menu. However, the option to "save this route" doesn't exist when you do it that way, it only will save it if you put in an address and it decides when and where you enter and exit. It really is useless unless you either fix it, or strip away everything and only use it to generate real-time pricing from exit to exit.

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The developer spent more time designing the app icon instead of making the app actually work. The start and end points only search for physical addresses so it is worthless because you cannot select actual entry and exit points. If you try to select the entry or exit points using the map it will enter it into the wrong box. It’s no wonder they can’t make a profit without giving people $3,000 tickets for missing tolls.

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I downloaded this app because google maps does not put you on or navigate you too from the HOV lanes, I just got a motorcycle and have not been in the area long enough to have all the entryway exits from the HOV lanes memorized that why I downloaded an app from HOV services that then does not route me onto the expressway.

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While it does give you the current toll prices, it's not easy to get to them especially while commuting. The experience needs to be simplified. Also, the saved routes does not work. Even if you are able to enter the correct entry/exit points, it won't recall them. With all the money being made on these lanes, you'd think the app would be halfway decent.

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This app is useless. The recent update (facelift) is unhelpful. Please rethink this entire app. Use the device location as default and show us options from there. Immediately indicate the current travel direction. If we want to plan a trip for later show us the options for lane travel at that time.