Equator Coffees

Hello, thank you so much for the feedback and we are truly sorry to hear about your experience. Our app developer had to do an update that required all users to re-input their CC info. It should have been just a one-time thing. We'd love to buy you a drink to make it up to you. Let us know your mailing address and we will get a gift card out to you by mail. Just a head's up, our stores are currently closed because of the shelter in place order, but we are actively working on a way to reopen that protects our staff and community. I should mention as well that all of our stores now accept apple pay. Have a great day!

Hello! We are so sorry to hear about your experience and we would love to make it up to you. If you let us know your mailing address, we will get a gift card in the mail for you right away. I am hoping that your issue has been resolved. We were troubleshooting some payment issues when we first launched that I believe have been fixed, but please let us know if not and we will look further into it. Just a head's up, our cafes are currently closed in compliance with the shelter in place order, but we are actively looking for ways to reopen that will keep our teams and communities safe. Thanks and have a great day.