Blue Bottle Coffee

I don’t allow apps to use my location so it would be nice to be able to search for which location I want to order from - especially since you’re going to be adding more locations! Will we be able to favorite a location? Look forward to being able to use this in Boston.

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Zero information on this app. No settings, no menus, no list of stores by city or state, no setting favorites of anything or pre-loading a CC to make paying easier the next time. Can ONLY view cafes by enabling location contrary to what a developer response stated. Tricky to find the map feature to find a cafe you want to browse, use google maps to save frustration. Forget even trying to order from a cafe not near you (i.e.-just to see what a particular store offers), it will direct you back to the nearest cafe. I could not tell you how the ordering process works. No information given on the takeout only cafes work.

Since I live upstairs from blue bottle coffee shop it’s been very convenient except for the hours. Most of the time the the store is closed when I go to work and come back from work. But still the app is convenient except for when my dad wanted decaf and the app has no decaf, so I have to spend time in the hot sun during this COVID line. Can you please add the decaf americano (or reg. coffee) option.

Nice convenient app to skip the line at the register, but stop making a tip selection by default! What’s this all about? What exactly am I tipping for. I have to order and come pick up the coffee myself. Are you really expecting me to tip the barista for doing their job that they are paid for? Stop this BS!

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I ordered a latte online and went to the kiosk before the eta time. My expectation was for the barista to call my name or put the coffee on the counter. Nothing was on the counter and no one called my name so I kept waiting. At a point, it could’ve been faster if I just ordered on the spot. I eventually asked if my order was ready and my coffee was hid behind the counter. The service expectation is really off and I wish it was clearly stated.