Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.6With the EDF app, staying on top of your energy account has never been simpler. EASY ACCESS • Login details: Already use MyAccount? That's great, use the same details to start using the EDF app • Speedy secure login with Face ID or Touch ID • Multiple properties: Easily toggle between multiple accounts or properties SIMPLE ACCOUNT MANAGEMENT • Account details: From checking your balance to seeing your tariff; It’s all here, in one place • Sending us your meter reading couldn’t be easier: There’s even a handy built-in torch for those dark cupboards! • Updating your tariff: Compare and change in just a few taps • View bills and emails: Lost a bill or can’t find an email? No worries, access them all here • Help and FAQs: Got a question? Find answers fast in our Help pages and FAQs • Home moves made easy: We know moving can be stressful. That’s why we’ve taken some of the stress out with a quick, simple Moving Home form • Refer a friend from the app – get rewarded! It’s a win-win. PAYMENTS AND DIRECT DEBITS • Paying your bill: Make a payment in as little as just 3 clicks! • Setting up a Direct Debit: Take the hassle out of bills — set up a Direct Debit easily in the app • Manage your Direct Debit with ease: Change your amount, payment date and bank details when you need to PAY AS YOU GO • Check your meter balance on the go: Keep track anytime, anywhere • Top up in seconds: Quick and hassle free! • Stay topped up automatically: With Auto top-ups, you choose how much credit to add and when — and we'll do the rest • View your top-up history • iOS widget: Your energy balance, right on your home screen TRACK YOUR ENERGY USAGE WITH ENERGY HUB • Detailed insights: 30-minute energy breakdowns give you everything you need to stay on top of your usage • Multi-rate meter? Energy Hub shows your peak vs off-peak usage, helping you plan and save • Energy Hub perks: Earn free energy with our Sunday Saver challenge! Check Energy Hub for terms and details • Curious where your energy goes? Heating, cooking, appliances – see it all in ‘My Breakdown’ ELECTRIC VEHICLES • On one of our EV tariffs? Check out Smart Charging in the app and start saving even more! • All things charging: Keep on top of your charging schedule and update your smart charging settings right in the app
