Econo ToGo

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They have a feature where you could send them any type of feedback specially about the items that you know they sell but for some reason you’re not able to process them via the app. So don’t even bother sending them a message because they don’t seem to care or empathize with your bad experiences. You will get no reply. I must also mention the importance of checking the items before you leave the Naranjito store and figure out that almost half of your purchase it’s missing because they won’t even apologize or care about your struggles. Tienen una opción donde puedes enviarle tus reseñas especialmente acerca de los artículos que tú sabes que ellos venden pero por alguna razón no puedes comprarlos a través de la aplicación. Así que no te molestes en enviarles mensaje porque parecer no les importa mucho menos se ponen en tu posición en cuanto a tus quejas. No recibirías respuesta ni aunque dejes tu número de teléfono. También debo mencionar acerca de la importancia De verificar que tu compra esté completa especialmente en la tienda de Naranjito porque no recibirás ni una disculpa del gerente de turno.

This app is amazing! Keep sending me track about my order on everything! The personal from Hatillo store called if they don’t have the item to offer you a replacement! Please keep with this awesome service!!! I’m in love!!! Thank you!!

Great app, but there is a glitch. When I search by name the first couple of results are relevant but all the other ones are not, and when I erase the word on the search box the screen scrolls all the way down. The app is on an iPhone 8 with iOS 13.

The app should let the user check the availability of a store first. The other improvement to make on the app is that if a user choose a store and decide to change it, that the app doesn’t force the user to clear the cart.

Finally Econo has delivery and pickup service for people like me that hate going grocery shopping and lack of time to do it. Great app and excellent service.