Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Done is a social good company that connects people with professionals in your area. We do this by building an ecosystem of motivated professional providers that are treated fairly, and as a result, bring new opportunities for all to earn and live their best life. Proudly started in New York City, our ever-growing community of happy people celebrates the movement of not having to clean for yourself - a life beyond cleaning. SAME DAY BOOKING. FLAT-RATE. NO COMMITMENT. SATISFACTION GUARANTEE Clean your entire home, customize your cleaning, or get a personal assistant with Done: fully customizable, same day, recurring, and one time solutions to best fit your needs! NEW SERVICE ALERT - Personal Helper You can now request a no-contact task to be completed by a Helper assistant. What type of assistance? • Pick-up & Delivery • Grocery Shopping & Delivery • Prescription Pick-up & Delivery • To-do List No-contact assistance is available for any task. Please specify in the description. WHAT MAKES US DIFFERENT? • Cleaners always bring their own supplies • Same-day service (as soon as in 2 hours) • 100% satisfaction guarantee (or we give your money back) • Background checked and experienced professionals (we meet each provider in person) • Room cleaning from $24 (per each room) • No commitment (even on subscription plans - cancel 24 hours before service for free) • Pay for work that is Done. (we charge you only after the service is done) DONE IS PERFECT FOR • Your peace of mind, when home cleaning is no longer your concern • Roommates in need of a specific type of cleaning (like common areas) • Last-minute cleanings when you need it most • Any deliveries (like grocery, prescription or goods) • Basically everyone (nobody wants to spend their time on cleaning) VERIFIED PROFESSIONALS We care who comes to your home. All professionals are screened and carefully background checked to ensure their quality. This process includes orientation meetings and a customer powered rating system. Cleaners always bring their own supplies. YOUR SATISFACTION We like to put a smile on your face. If you’re not happy with your service, we will either send another provider at no extra cost to your future booking, or we will give you a refund. NO COMMITMENT. NO HIDDEN FEES Free cancellation 24 hours before cleaning. Even if you have a recurring cleaning. One time, weekly, and monthly cleanings can be canceled or rescheduled with no fee 24 hours in advance. You can order an apartment cleaning in New York on the website https://doneamazing.com as well. GET 24/7 SUPPORT THROUGH THE CHAT OR HELP CENTER. We care about safety, and clients trust us with their homes. Our payment system meets the highest security standards in the industry, which means your bank card is always safe. If on the off-chance something is damaged in the apartment, we will cover the cost from the reserve fund. DON'T WORRY ABOUT STRANGERS • All providers are screened, background checked, and follow the highest standards • Providers' work is always monitored, and regulated by customer ratings and reviews • Providers arrive at the appointed time with the required supplies SERVICE AREA We proudly service New York City and Philadelphia. More locations expanding soon! Done celebrates the conversation of not having to clean for yourself - A life beyond cleaning.
