Crumbl

So I love these cookies. This new location and service is so far is terrible. 40 minute line times meaning their not prepared for volume. Sold out of everything to be delivered. No ice cream ever, and then tonight I ordered cookies and I call to check on delivery Time because it’s taking a REALLY long time and the girl tells me it will be another hour because the driver has been in an accident and is running and hour behind. No notifications, I had to call and just an “I’m sorry”. Seriously. You need to try to keep customers and offer something when you mess up this consistently.

This is a great well constructed app but i happen to give it a 4/5. Some may ask why? In my opinion the only thing this app is missing is the description of the cookie it would be really cool to have the description (no not if it’s vegan or not i could care less) but for example. Let’s say you have a cookie called “Brownie Trouble” (no it’s not a flavor.. yet) the app should say something like “description: gooey inner filled brownie with semi sweet chocolate chips on top with a nice crispy outside”. Not just the picture anyways please take this into consideration. Thank you, -J

i love crumbl i go there all the time when I’m craving something sweet and the new flavors are absolutely brilliant I’ve gotten many of my friends and my girlfriend stuck on crumbl! But the app should allow us to see our points cause i know i have a free box but does it expire? How do i tell the people i have a free box? I’m really confused about this whole point system and how it works you should install it into your app so we can look at it whenever we want :) other that i loveeeeeeeeeee crumbl and The people are always so nice

Silly for a cookie review, right. Would definitely be a 5 if calorie values were included! However, those of us watching our daily calorie intake like to know how many calories to enter in MyFitnessPal as we devour an amazing Crumbl cookie. You’ll sell more cookies if people can figure calorie value into the day’s diet. You already have a Crumbl Chocolate Chip cookie and Honeycomb Ice Cream listed in MyFitnessPal. We love your products. Thanks very much!

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So I downloaded this in hopes of sending my friends cookies despite being across the country, and the app won’t work. If I press a a button right after doing one other simple action on the app, it freezes. The checkout button wouldn’t work so I’m not able to send any of my friends cookies without going onto the crumbl website which defeats the purpose of the app. I still love crumbl, and still use them, but these bugs needed to be brought to attention. Hopefully it’s fixed soon!