CFC Mobile Access

The app is clear, simple, and easy to use. It doesn’t have all of the bells and whistles found on major bank and credit card company apps. For instance, it doesn’t currently allow fingerprint access; you must re-enter your password manually each time; it doesn’t save your bank account information so you must re-enter it before you make every payment. That said, it’s still better than my local community bank app and it’s very crisp and clear to read. I’m sure they will continue to add updated features as time goes on. I would give it a 4.5 star rating is that were possible.

It’s not a bad app, I’ve never had any issues and the new improvements are great. I have two issues. One is that you can’t set up auto pay in the app but your payments are listed as auto payments, so I got confused, thought I was on auto pay and paid late one month. I would love to actually have auto pay through the app. The other is that I had a Cerulean card and added a Reflex card. It appears you can only manage one card using the app. I’d love to manage both of my CFC cards in one place. People are busy and distracted. The easier things are, the better.

It does have all the bells and whistle‘s. I don’t know if you have the new updated app for the previous review that the other person made but it’s all improved now. Everything is already updated and the app saves all your information and I even have face recognition to login. I make payments very easily on the app without having my card with me or putting in any information because it already has all my information I need to make my payments. This app is very easy to use. Thank you!

The app is okay as long as you are using it for the basic necessities. For example viewing the purchases you have made and your remaining balance on your card. It is not very user efficient in the sense that every time you make a payment through the app you have to re-enter your payment information, it does have the option to see your statement from the app and there is not contact information for you to update address or email if necessary. Definitely needs more development in functionality, but okay for the basic needs.

Nice layout however could use some improvement. 1. When making a payment, it would be helpful to have another option to pay the minimum. Right now, it asks if you want to pay the entire balance or another amount. Give the option of all three just like every other credit card company in the world. 2. When making payment through the app, it takes a long time and then I get an error message. Very annoying. Fix these two things and you will have a SOLID app on your hands. :)