BlueCrossMN Mobile

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Needs to allow you to actually see an explanation of benefits. The call button is completely useless. I understand it takes some programming to launch a call but to provide a generic message that says to call the number on the back of the card instead of actually providing the number is absurd

I like that the member card is available through the app. Just in case the card was forgotten at home or work. And see a process of a claim. The one thing I would like to see in a next update, is the option to put my member card in the Apple Wallet on my iPhone. The other 2 apps I have for dental and eye offer the option.

ask user to change the rating

I can’t even log on! It keeps telling me to “log into the online experience to validate my email address,” but I cannot find anywhere to do this. I can successfully navigate the desktop site (except the part where I’m supposed to validate my email, I guess) but I can’t get into to app. There’s no tech email or anything to contact for help so I’m just going to complain [review] loudly [poorly] until someone responds to my problem, as is the American Way.

response required

Since this is a new App I’m expecting some growing pains; But the layout doesn’t work with the iPhone X users. The home buttons appear under our phones home button, triggering the keyboard to appear every time we try and navigate the menu. Annoying and frustrating.

Really like having access to my member card, my claims history and deductible info accessible in an easy to understand format! Great job on this app!