Bluebird App

This was one of the best banking apps that I’ve used, and then I got an iPhone X. It seems that the app was very roughly updated to support the new display, and the UI elements are all over the place, buttons act up, things don’t line up properly or are cut off as if the app is forced to do something it was not designed for. I find myself restarting the app often. The app is clunky at this moment in time. It needs updated for Face ID; Face ID still works as it runs the same API as Touch ID, it just needs updated in general for the new generation of iPhones. Request: Please add the “Withdraw” features to the app so I can transfer money to other bank accounts. Right now that function seems to be limited to the web based version only. It’s odd to have fragmented features like that. Cheers!

The is the best debit card anyone could ever ask for. Been using this bluebird card for years and have never had one problem. Their are no fees what so ever. You can load money for free at any Walmart. An now it can even be loaded at CVS & Dollar General stores. The app is great and easy to use. I have a main account & a set aside account. Set aside account = savings account. Transferring money from one account to the other is easy. The app even lets me transfer money from my account to my significant other account / card with out any problems. The app also has a side swipe to check your account balance with out logging in which is great. An if I need to log in I can do it with Touch ID. Has a security question for my protection which can be turn on or off. Card can be use any where American Express is accepted. Don’t understand how anyone could rate this app less then 5 stars ⭐️⭐️⭐️⭐️⭐️.

I set mine to take out so much a week out my paycheck so I don’t even notice it coming out thanks for great service and way to cash my paychecks and just a big For Anyone that uses Blue Bird Mastercard I have not had any issues or errors so far that’s why I rate the App & Company A Five Star P.s keep up the good work and look forward for new options as weekly or monthly or ever 6 months or yearly rewards or bonuses as for spending or pay monthly fees and fees for using the deposit check in mins instead of waiting ten days just a thought and appreciate the loyal customers 👍💡💸💳🛠🛏🇺🇸

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I created an account activated my card had access to the app a few days then all of a sudden it says my password is wrong... I’m positive it’s not I use the same one for everything then it asks me to answer my security question. Who is my best friend? My husband his name is 3 letters it’s says error can’t complete. So for days I cannot access the app I’ve tried to email myself the forgotten password link even though I shouldn’t have to at least 10 times not once did an email come through checked all folders just Incase. So now I have no access to see anything add money from my debit card like it said I could when I bought the card. It’s useless to me right now. I’m positive what my password is and my security question is yet it’s all in error and locked out. Or stuck on stupid I’m really frustrated I can’t believe this I used it 4 days and this is already all screwed up on me... what the heck is going on?

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American Express prepaid customer service is complete trash. They aren’t helpful, nothing like their parent company and I’ve finally reach my last straw with them. Their policies are bogus. I was about to get a rental and then it was cancelled and even though the merchant reversed the authorization, bluebird said they’re still holding the money for 30 days, rental fees plus deposit! The membership agreement said typically 7 days and up to 30 but they said it will be a full 30 days. I’m filing a complaint with the commissioner of financial regulation. I tried and tried to get them to release it sooner but they said it’s just their policy even though I never got the rental and the merchant even called and did the reversal and then called and told me, they basically said I should of never used my card there. Soon as I get my money, I’m withdrawing and never doing business with them again.