BCycle

I love bike share and use it all the time so thank you for supporting it in Denver. The new update is much faster to check out a bike and use, which is the main thing. I would love to see more data on my trips displayed in a visual and fun way. Calories, trips, total miles, badges, etc. Take a look at the Citi bike app for more inspiration. Thank you again!

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Got the day pass for I think 7 dollars. What they don’t make known(or it must be in tiny print somewhere that no one really sees) is that you have to bring your bike back and dock it every 30 minutes in order to not be charged extra. I was at a park/ lake with only the one dock. So I could only go 15 minutes away and have to turn back just to re-dock my bike every 30 minutes. I didn’t know and If I had I would have never rented the bike because that’s pretty ridiculous. I called and asked for the rationale behind the rule. And was told that the person I was talking to, didn’t know and I would have to wait for a call back from management. They never called me back. And every time I called I would get the same tech who had no answers. Charged me an extra 8 dollars. I had the bike for a couple of hours so it would have been half the cost if I hadn’t have gotten the day pass and just did the hourly one. Won’t rent again.

The app works fine but I feel I have to toggle through too much to figure things out. Put info like past rides/statements, current ride time and how to recheck out a bike in the menu or on landing page of app. I have to agree with many others on here that I HATE HATE HATE that I have to hunt down a dock station every hour to avoid fees. The trails are extensive here in Fort Worth and this is a hassle that is making me consider just buying a bike instead of incurring fees everyday. Instead of telling us to contact our local office, why don’t you just change the business model as people are requesting? One hour isn’t long enough!! We should be able to just extend our ride by one hour increments in the app FEE FREE without having to re dock. That would make the most sense.

I’ve been using bcycle around town for the last year. For the most part, it has been an amazing experience. I could always ask for more features (exporting my trips more easily), and I wish check-outs were available for longer than 1 hour, BUT love the service, and the app consistently works just as it should! Thank you

Grab a bike and go anywhere then lock it temporarily in any of their base stations, then grab it again - I used it in downtown Ft Worth, app worked fantastic. And best of all I only paid around 8 bucks for constant riding for 24 hours...How could you possibly go wrong? Definitely will be doing this again and telling others...