Barkly Pets - Dog Walkers

I have had an excellent experience walking dogs in DC with Barkly Pets' convenient on-demand dog walking app over the last 1 year. As a walker, I have always felt welcomed to share any feedback and suggest ways to improve customer experience and I can attest that I have always been heard. I particularly appreciate that their team has rolled out several useful features in their mobile application not just for the customers but also for the walkers, which has made it easy for the walkers to manage client relationships and keep the pets as well as the customers happy! This really is what matters the most. A special mention about their transparency in sharing details of the walks and payments which just makes it easier to trust the team and the process. If you are considering walking dogs with a company that is growing fast(=more business!) then Barkly Pets is simply the best out there. And if you are looking to hire a dog walker/cat sitter, Barkly Pets will always have the most cheerful, enthusiastic and pet loving walker/sitter available for you when you need one.

Barkly services are one of the most remarkable easy going, dog walking experiences to have for your pet! It was simple to set up on the app. It felt safe with the walker giving their photo ID to concierge (especially with me being able to share a name and photo of the walker beforehand with concierge, so that they knew who to expect). All of the walkers were exceptional with their feedback, tracking their walks with my pet, sending pictures, and loving my pet as I do! I can tell the Barkly walkers really do have a big heart for animals! There was a small snafu with one of the walkers not showing up but the owner swiftly sent another walker immediately, refunded the amount, and gave me credit for an additional walk. The owner did all of this without me being upset or irate; there was just a genuine concern for my pet. This incident showed me how much commitment this company has for providing its exceptional services!

I am a walker at Barkly. I have gone through the background check, training, and interviews in order to be a part of this company and your customer experience. You are in the right path if you are considering downloading this app and trying it out. It is reliable and there is always a walker at your request! There are a variety of time slots, as well as a section for notes, that helps you express what you would like to occur during the walk. You and your dog will be glad to know that they are receiving their exercise, bathroom breaks, and fresh air. If you have any concerns, Barkly's customer support service is phenomenal and attentive. Just know this company and its walkers are always looking out for you and your fur baby 🐶 (or cat!!! We love them too 🐱)

This company is AMAZING, and despite other apps out there, is the only one anyone should use. First and foremost, Barkly allowed me to set up a meet and greet with one of their amazing walkers. Ernie has taken nearly every one of my pup’s walks, with a few backups filling in on the rare occasion he can’t make it. He’s formed a bond with my best friend Otis and I can tell Otis is overjoyed when Ernie drops by to walk him. All Barkly walkers are communicative and courteous, and if you would like a consistent one they really go the extra mile to get to know you, your pet and obsess over your every need. I could t recommend this enough I love this company

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I have used Barkley for probably a year now. My dog also wears a Whistle GPS tracker. This device tracks activity after about 2-3mins of continuous movement. Often, when I pay for a 60-min walk, I wind up getting a 40-min walk according to the Whistle. This is likely since Barkley walkers “start” the walk as they are approaching my condo (so the 60-min clock is ticking) and then they likely “end” the walk when they have already left my dog (more montes of not actually walking my dog). And when I show them screenshots of my Whistle activity, they respond “sorry we trust our technology.” What they need to do is have their walkers actually “start” the walk when they get to the dog and “end” the walk when they return. Not a good system and I will be choosing someone else after next week.