BARK - BarkBox, Super Chewer

Unfortunately the thing I like best about this app was removed with the newest update, which was being able to see what was in my box before I received it. It also removed the ability to reorder specific items from my box in the area of what was in each box. Last issue is I can no longer see all of my past boxes, I only see certain ones. So while I love BarkBox sadly I’m not in love with the app.

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While I do understand the need for a business to expand and grow, it is never advised to do it at the expense of customers you already have. I have no children and my dogs give me means to fill the void and play with the traditions of my family. So, a themed box of holiday fun seemed like a good idea. Now that bark box is ramped up their advertising everywhere with deals I notice that my boxes are later as I get pushed down the line. While it may seem silly to be disappointed that a Halloween box arrives after the holiday at the price I payed by doubling up and buying the expansion because I love the holiday it really takes the fun out of it to miss the holiday. Box should ship for me on. The 15th of the month, two weeks later. Sorry, I prepaid for the year, as I would have stopped ordering it after this month. It is good business to drum up new business, it is equal bad business to sacrifice an already existing customer to do so.

My mother has been getting BarkBoxes for her Beagle for almost 2 years now and her dog loves it. I recently got a puppy and he will be receiving his first box very, very soon. From the experiences I’ve had with my mothers subscription and the new one of my own I can safely say this is an awesome service! It’s a great value compared to large pet stores and also super convenient and exciting.

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I had this app to get the sneak peak of what was IN my dogs box! WHYYY would you take that out?! Have been a loyal subscriber for 3 years. Also when I have problems with BarkBox the customer service has gone down the tubes! They write you like they care but DO nothing! Dog allergic or ripped up toy? No toys are sent to replace anymore and no treats sent to replace if your dog is allergic?! This was WHY I was loyal. I have referred 16ppl to Bark Box. Oh and their prices have gone up LOL! Bait and switch anyone?!

I was happy to get this new version - even though its missing a couple things from the previous version, at least it works again! I can see all my past boxes so I can find my dogs favorites and get more from barkshop if they have them.