AT&T Photo Storage

Got this app back in 2017 when I converted to the multi device protection plan ...and no surprise really, but it didn’t work...stopped uploading pictures after a few and then when it would upload it was always a random picture and usually only the one...left the app open all night once and it went nowhere over night...got in touch with ProTech and that got me nowhere...just opened the app for the first time in idk how long and it had all 4K plus of my photos uploaded along with the one I had just taken...so it took a while to get working as they said but it finally does...now the res on the uploaded photos idk since I haven’t downloaded seeing as how I still have all the photos on my phone and have no plans to delete anytime soon and seeing as how I still have photos from 2011 I probably won’t be deleting them either. May accidentally delete one some day and need to redownload then I may come change my review.

I really like having this back up for my photos as it allows me to keep everything separate from my phone manufacturer, Apple, & I also get more storage. In my Apple photos I just keep family photos, friends photos mostly. Once I know that the other things have been saved to ATT photos, then I delete them from phone memory. In my ATT photos I keep work related screen shots, copies of things I want to have access to, but not mixed into my family photos. I still edit both photo sites until I am 100% sure one or the other has my stuff somehow.

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I downloaded this app because it was advised by the AT&T rep. I had previously been using the Ever app to store my pictures - only annoying thing with that app is that you have to then email them to yourself if you want to retrieve them and it can only be done one by one. Anyway, this AT&T Photo Storage app has been a hit and miss - after a while I had to uninstall it and reinstall it for my pictures to start uploading to it again. My biggest issue with the app is that even though the pics are taken with high-resolution cameras, once they upload to the app they are super fuzzy! Being that this is an AT&T app you would think that it would be much more advanced. Also, live pictures do not save as live pictures, they just save as a blurry mess. I am very disappointed. Especially because a lot of those pictures I cannot get back in full resolution now. Ridiculous.

I got talked into getting this app from the AT&T store. Thanks for the 50 GB. But the reviews are crap. I live in breathe by reviews and stars. You are more tan billion dollar corporation get those little tech people that work under you to fix these issues so we can get your star rating up and we can get these negative comments from coming your way. No one wants to leave a bad comment unless it’s really affecting him. Do the math. I’m backing it up now but I’m debating whether to just cancel the back up altogether. If I’m trying to cancel the back up then there is a very good reason for it. Please fix these little quirks and I can guarantee the bad feedback. .., lastly there are many cloud apps aren’t good... and the only reason I chose guy who has I was talking to,’cjn

I am just getting used to this app, so I can't Say if the app is good or bad, however my experiences will AT&T ( 28 years) from first apartment phone and to where we are today ...... AT&T is VERY popular in Northern CA. I feel strongly that the company will provide the excellent services I have always received from them. They currently provide prompt and effective solutions to the technical problems I manage to get myself into, and they are patient & cheerful (I have PTBI , Dyslexia and PTSD)) My ONLY question is what to do with everything I stored "in the Cloud" since That appears to do the same thing but charges when you use extra space ?????? HELP ????? HOPEFULLY 😗 please ? By the way I am sure AT&T will fix any problems with the program, because Unlike many other companies they have LIVE customer services representatives Who ask questions to make sure they Understand the problem I am having, then Clearly explain what is wrong and how to fix it. Lesa OMara