Associated Credit Union

I love ACU, but I wish Zelle was available through the union. I also wish I had full access to my credit card history and statement from the mobile app as opposed to having to log into the website. The convenience of “mobile banking” kind of goes away without the two features I mentioned. Hopefully someone does listen to this feedback and takes action with customer satisfaction in mind. Thanks!

The app has been getting steadily better, though they are slow to add new features. The most recent update does have a major regression though. In bill pay when selecting the date to send a payment, it doesn’t show you the date of delivery until after you select it, so you have to keep going back into it to adjust the date if you miss in your first guess and overshoot the due date.

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If anyone can help me I’d appreciate it. My mobile deposit on the app is no longer reaching to both ends of the screen. This is causing the endorsement lines to cross over into this black space on each end of the screen, not letting my line up the back of my check to complete the mobile deposit. ACU tech support doesn’t understand what I’m talking about. Has anyone experienced this or been able to fix it?

I’ve been using the ACU mobile app for over 4 years and I have no complains at all. It never crashes, it’s easy to use, its fast, functional, and secure. It makes banking with ACU easy and stress free.

I’ve been with this bank over a year, I still can not use the App to deposit checks. I’ve called the bank several times and always get some run around. My bank is no where close to me so I have to go out of my way to deposit anything.