American Songwriter Magazine

Great app

response required

I wish I could give this zero stars. It’s been months since this app worked. I have sent numerous technical requests to fix and they ignore them. I will not renew my my subscription. I told them to cancel it, but they ignored THAT too.

response required

Every time I open the magazine, it's back to the cover with the Read Now link below. Pretty lame that it doesn't keep my place. Even PDFs in iBooks can do that. The gestures it has are annoying. I seem to trigger them simply by trying to move the zoomed page around with one finger. When I'm zoomed into the first and second columns of a three-column page, if I try to move the page to view the second and third columns, it will often take me to the next page instead. I have another version of American Songwriter in Newsstand. It seems they switched developers. The old version is in the App Store as well. I cannot access the free issue in that one that I once had.

response required

The magazine is great: Mostly good interviews, with a few fluff bits thrown in. However, like the other reviewer, I bought a subscription last May and was waiting for the next issue, but when the issues didn't update, I checked the account. There were "no purchases to restore" according to the app. I saw that there are now two American Songwriter items in the App Store and wondered about that. Thinking that perhaps my subscription would reappear if I tried to repurchase, I was dismayed to find that I had to buy a new $7.99 subscription in March even though my original subscription hadn't yet expired. I guess this means there are really two separate apps. Why? Worse, some of the old issues that I had paid for last year appear in the app, but won't open. So it appears that I now own both a magazine-only app and a full-feature app (containing photos, mp3 downloads, etc.). The magazine-only app won't display old issues, while the full-feature app displays the old issues I bought, but won't open them. I'm going to be very upset if I get another $7.99 charge in May when my last year's paid subscription expires. I don't know what American Songwriter is trying to do here. Are they phasing out the full app and going to the magazine-only format? Whatever is going on, I'm not very happy with the runaround I seem to be getting.

response required

My subscription on the original AS magazine app renewed in February, and now a month later they release this new magazine app and stopped updating the previous one! It does not recognize or transfer my subscription on the previous app (nor does it allow me download issues I purchased) and now I have to buy another subscription. I like the articles, but not that much. No thank you!