215GetACab

This app potentially saved me from either missing my flight or making a friend unhappy. I needed to return a bike to a friend and then immediately schlep myself and my baggage to the airport—and I had a pretty short timeframe in which to do it. So I knew I needed a van. Lyft plus was too long a wait, and when I called Freedom Taxi, they said they didn't have any vans. Fortunately, I was able to download this app, register an account (no payment method required!), and book a minivan taxi within minutes. The driver was friendly, and I was able to return the bike and get to the airport in well under an hour! I even had a couple minutes to stop at the food co-op to quickly buy sandwich. Posting from the gate where I'm now waiting. The only reason I'm not giving 5 stars is the estimated arrival of the cab was 3 minutes and it took closer to 10 minutes (maybe 7 or 8). Otherwise, a fantastic app!

I have been living in philly for a little over 2 years and only use this cab service after having multiple negative experiences with other city cab companies. In my experience I have only once had a driver not "show", and that was because I missed the call and the driver didn't wait or pick up the phone when I called back immediately (the replacement cab I requested arrived within 5 min). Whether I reserve a taxi in advance or request one immediately, the drivers have always been very punctual (usually earlier than the estimate), courteous, and know their way around the city (which isn't always the case with uber drivers) I have found the app itself pretty basic but havent had any issues with it. While buses and biking are my primary means of getting around the city, when I need a cab I only use this company and app.

I've read some negative reviews about this app but I've been regularly using it at least once a week since the summer and have never had any issues. The cab driver usually calls me when he's approaching and the average wait time is about 5 min. The longest I've ever waited is 15 min. I've also used the app to order a cab the night before a 6am flight and the cab driver arrived promptly at 4:30 am without any additional prompting. This app is just as effective as uber's but saves you a ton of money. Are you really ready to shell out $50 to get across town? I personally rather only spend $8.

This app is the BEST. Historically I've experienced up to a 2 hour wait at our job site. No longer. We used this app 5 days in a row and it was incredibly successful. Short waits, constant status updates and phone calls to announce the cab's arrival. We ordered 2 cabs on the last day to haul 4 of us and all our luggage to the airport. Dispatch called to verify I hadn't accidentally ordered two cabs. When I explained the situation, she modified it and sent us a can. Excellent customer service !!

In theory, this is a Dandy little app, and it’s lovely to see the icon of the cab and see exactly where it is. However, when you tell the cab where to come, you can’t type in an address, you just move a dot on the map. It got the address wrong and I had no way to correct it. When I tried to dial the cab through the app, it told me I could only dial from the phone I registered, and I was in fact using that phone. The cab couldn’t call me either. By luck we met at a stoplight. The app would be great if you could correct the address and if you and the cab could really communicate.