12OnYourSide

This new version is horrible. I get that there have to be ads, but they shouldn’t interfere with the overall experience. To have an ad pop up that you can’t close drives me nuts. Then the error-riddled copy finishes off what patience I have left. I now look for the same information on the channel 6 app which is much better (although they don’t seem to proofread either). I hate to say goodbye to channel 12 after being a loyal viewer for 18 years, but that is exactly what I am going to do unless this is fixed soon.

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Yesterday when I opened my NBC12 app, it contained a statement that a new version of the app was available, in that the current version that I was viewing would no longer contain updated new stories. It directed me to download the new version of the app. So I did. The new version is nothing short of terrible. It is extremely cluttered, filled with ads and annoying pop ups, and a ridiculously oversized default font. Several times now, I have inadvertently opened and I merely trying to scroll among different stories. And, curiously, several of the news stories appear TWICE. This new version of the app is a huge step BACKWARDS. If if significant improvements are not made to the NBC 12 app, I will likely delete it and instead download one of the other Richmond news station apps. They cannot be any worse. I truly do not understand what NBC12 was thinking when it thought this new version was an improvement. Very frustrating.

Whenever I get notification of an update to a story, clicking on it only loads the previous version! Refreshing and reloading does no good and I won’t share stories that headlines don’t reflect “child found safe” after I’ve sounded the alarm that they’re missing/endangered!

The newly updated version is not as good as the other. Titles are not as bold AND way too many Ads!!! If your fingers accidentally touch one, it pops into a commercial! The Allen and Allen ads are awful to click out of!!!! The tiny X in the corner doesn’t always respond and when it does, switches over to web commercial! I have been forced to se it several times before I can get to the news!!!!!! Downloaded your app for the purpose of reading the news! You won’t let me!!!

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Why don’t you ‘ll stop reporting sports on weekends. It ‘s kind of sad. Nobody knows what they are reading. Poor Kelly doesn’t know a baseball game from a soccer match. In reporting baseball the home team is always on the bottom, but you’ll seem to like the Squirrels on top when they should be listed as the home team on the bottom. Also you would have never known the British Open was being played because it was never mentioned. If you can’t afford a sportscaster on weekends, you ought to just skip it all together. I am trying not to switch channels but if this continues on I might have to make a change.