Richmond Times Dispatch

On a laptop the site works well. If you’re a paid subscriber and access it via the email links you still have to login, hence a 3 rating as it works but not great. Clearly the RTD organization is attempting to embrace the digital age, but have not learned to listen to and make digital functional improvements. It will be interesting to see if they can do it in time to survive.

I am a full-time subscriber of RTD and signed up for the E-edition. It's frustrating to try to watch your breaking news blurbs and you tell me I have read my complimentary 10 and then I have to log in to see more. Is there any way that you can automatically recognize your patrons of 52 years? We love reading RTD when away.

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Long time subscriber both traditional paper and on line app. Just clicked on the app first time in a while looking for restaurant reviews and discovered the new format. I absolutely hate it. I couldn’t find Restaurant news nor reviews. Had to go back and Google to logon that way. I hope they listen and change this thing. In attempting to write this review I accidentally clicked on three stars and wished I could take it back. Too many ads, too hard to navigate, An absolute eye chart... good grief

I use the RTD app as a way to read the articles that I choose to follow from the alerts I get. It is convenient for that use. As for reading the latest news that would have been in the newspaper it is not the experience I am looking for. I will not use this app as a regular way to get news.

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The program used to work fine, but recently it has started locking up on occasion after you read an article. You can’t return to the menu that you opened the article from. All you can do is close the app. If you reopen the app right away, it locks up again. You have to wait several minutes after closing the app in order to be able to fully use it again.