Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.8Turn every happy customer into a 5 star review! Customers are up to 15 times more likely to respond to SMS/MMS review requests right after an interaction, as compared to email requests sent hours later. Reputation.com Live is built for frontline employees to send SMS/MMS-based review requests to customers, right on the spot. Get the app today to: - Generate tons of representative reviews: Send SMS/MMS based review requests for your business, right after a customer interaction. - Improve the customer experience: Use feedback to make operational improvements and enhance the way your business runs. - Compete with peers to get the most reviews: A leaderboard shows the top 100 people who’ve sent out the most requests and reviews.
![13 Examples On How To Get More App Reviews In 2025 [Copy/Paste Templates]](https://cdn.appfollow.io/blog/static/appfollow_75995ad7-7d6f-40c1-81d4-ea3d1fe68258.jpg)
![50 positive review response examples [+15 negative cases]](https://cdn.appfollow.io/blog/static/appfollow_72e0920a-1a85-45f2-8567-5f1caecc4c00.jpg)
