Zumper - Apartment Finder

I have moved ~10 times in the last couple of years and was finally ready to settle down in Chicago. However, I only had a 3 day timeline to start looking for apartments and sign a lease. A friend recommended Jeremy to me and within a couple of hours we were on the phone going through 15 options he had pulled for me in the area based on my preferences. We narrowed it down to 5 and he scheduled all of the appointments for less than 48 hours later. A few hours later I had found multiple apartments I liked and one that I loved - he even helped me to get some extra deals before signing the lease. After moving so many times and how stressful it was finding an apartment every other time, I never knew it could be this easy and downright enjoyable. I give all the credit to Jeremy and would recommend him to ANYONE who is looking to move to the Chicago area - he was excellent!

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I did everything from filling out the financials, also paid to have an updated credit report ready for review so when I chose an apartment the owner or management company had access to it. Unbeknownst to me very apartment I was interested told me they cannot view it on Zumper. Why? Because they have to be on Zumper as well. The apartments are rented out and retrieved from another website. There’s no full disclosure telling you that some owners and management companies cannot view the credit report they had you purchase. The information is unreliable and a scam. I tried reaching out to them to help me and they receive responded very late. Also the response was not pertaining to my question at all. I tried telling them and they gave another response not pertaining to my concerns. If you want to find an apartment in a certain area or neighborhood, I suggest to drive out there or have someone drive you around and look for yourselves, you get better deals and get to see the apartments up close and not in an app taken by professionals to make them look like they’re worth more than actual price. All the renting apps are alike. Save yourself the time, money and headache. DIY!

I think this app is awesome for searching for exactly what you want, with a wide range of filters that allow you to specify pretty much anything you want in a place to live. Unfortunately, I’m looking for a short term lease, and NOTHING comes up. No matter how few filters I put, nothing shows. I know that in part, this isn’t the app’s fault, but it’s still frustrating. I’m not sure if they limit short term lease to only 3 or 6 month leases or if they also allow sublets, but I have found many places in my search area offering both on different websites, neither of which are listed on Zumper. I appreciate this app, and very well might use it again when I look for another apartment in the future, but currently, it has not helped my search whatsoever.

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Everything else was decent questions when applying. Except asking for my bank account # and how much do I have in my bank account is super sketchy. Overall the whole new app is straight forward better than Zillow and Trulia, etc.. because you can instantly apply directing to the agent or homeowner. If you ask for our credit report you have all the information needed. Asking for my bank account # and $$$ is unnecessary and it leads to more hackers and it says on the fine print that Zumper will not be held responsible. So I think this app needs to be relooked at.. I applied to one of the housing here for the first time and I had to call the homeowner to tell him that we are not going to put our bank account info nor tell him unless he accepts our application. So if he sees and 95% application then oh well. We as people have the right anyway..hopefully this helps others.

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I reached out to Zumper and they explained they could take over the house hunting for me and set up showing etc... with the only rule being I could not contact listing brokers myself. I said ok and we decided on going to see a couple apartments this weekend. I emailed early this week to check on the plan and didn’t hear back. Today, two days before our planned day to visit apartments I get this email from Guy Goldman “Hi Rachel, My apologies for the delay here. I've reached out to a handful of landlords and we've been trying to set up a tour for you this weekend. Unfortunately we have some bad timing and our agents happen to all be out of town on the same weekend. I wish we could have helped but I wanted to give you enough notice to reach out to brokers yourself so you can set things up. My apologies again for the delay and hopefully we can assist in the future. -- Best,” So basically after I have emailed you all the apartment I am interested and not done any of the leg work myself you decide 2 days before viewing that you can no longer help... thanks for royally screwing be over, useless service!!!!!