Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
The Zoom Passenger app works alongside our cloud dispatcher. Your customers now expect great service, real time updates and easy ways to pay. The Zoom Passenger App makes it really simple for passengers to book a journey with you. They just download the app and then can book a car with just two taps, for a journey now or later. The app gives them an expected time of arrival, and they can follow the car’s progress both in the app or via text messaging, all in real time. And because we take care of all the branding and maintenance, there’s no extra cost to you. Once the journey is complete, you can pay directly from the app (once you have registered your card details), and rate your driver. THE BENEFITS - Easy to book via app, phone or web - Be recognised by the system to make booking quick - Unique 2-click booking via the app - Check out the driver before the journey - See exactly where your car is - Receive text updates, including arrival times - Rate the driver