Zen: Guided Meditation & Sleep

Today my doctor all but insisted that I begin meditating daily. Here’s what I wrote after my first ever experience with meditation just minutes ago: My first experience with meditation was nothing short of a life-altering journey! I was overwhelmed with emotion and gained amazing insight in such a short period of time. I was forced to stop and focus on myself. I began to see myself as the fragile, imperfect, yet magnificent, and bright light that I am. Upon seeing myself in this way I immediately knew that my “happiness light” grows brighter in direct correlation to the light I bring to and draw out of others. It sounds so hokey and corny but that was my genuine experience. Thank you for bringing meditation to me in this accessible medium.

I started Zen in February of this year as a beginner to meditation. Zen has helped me grow in a tremendously, every time I use Zen I feel a great shift in my life. This app brings me an abundance of joy, love, inspiration, motivation and so much more. Zen has helped me build my self confidence and has allowed me to believe and stay connected to higher power and my inner being. I love the inspirational quotes. The notifications I receive to meditate targeting a certain topic is almost like the app knows me or what I am dealing with in the moment. I am so grateful for this app and whom created it. Zen is completely amazing!

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The app kept insisting that I give a review. I was trying to give it the benefit of the doubt but if you need my review now you’ll just have to accept the reality. This app has potential. I just finished a Jedi themed meditation about connecting with the force. I feel confident this is the only place I’ll find that. The aesthetics are beautiful and I truly believe one day this will be a great mindfulness app. However, as-is, I’ve just paid for a premium subscription that has quite a few experience-breaking bugs: Every now and again I see non English words on buttons, though I’ve chosen English. You can click a heart to favorite something, but you can only access those favorites by scrolling through the entire list to find the hearts. It’s almost pointless to favorite an item if you can’t isolate your favorites to choose from later. My screen is frequently blurring out. The app doesn’t crash, but the GUI goes into unreadable soft focus. Likewise, on “suggestions for you” the tab will have a color background but no text. All that said, I am on the iPhone X so perhaps it has just not been optimized for this device yet. Content in the app is top notch. Visuals are stunning. Fix the bugs and I’ll change my review happily.

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The Good The app and its performance overall exceeded expectations hands down. The Bad However, it’s also stated that we can have it billed monthly, for the upgraded version, and every time I try to upgrade it’s asking for the annual payment. This is not good! The Ugly Additionally, I have spent a fair amount of time trying to reach out via email and more recently looking for customer service via google on the web and those too yielded no results. So not only has my emails gone unanswered but now there is no other way for me to connect with a real live person to resolve the issue I’m having with the app. The request There a couple of things here. One fix the issue in the Apple App Store to enable me to select a subscription rather than forcing an annual subscription. Two if people like myself are spending good money on the app which is amazing then you need to have a way for customers like me to reach out with problems and concerns even if it’s through a twitter account or email. You have to have something in place for people to get support such as in this case, I’ve never gotten any support!

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I have been unable to figure out how to unsubscribe from this. I inadvertently subscribed at 3am one morning when I was half asleep. I had looked to see if it was free and didn’t see any amount given. Next day, I’m more awake and I remember the app. I look at it and buried deep in the content are subscription rates. This app was brought to my attention on a tv show where it was mentioned that within the Health app on iPhones there are things to improve health like meditation. So I checked it out many hours later at 3am. I followed the directions on how to unsubscribe and also alternative suggestions on unsubscribing and yet I am unable to do so. I want to unsubscribe because I don’t want to pay a subscription each month for this! So instead of getting chill I’m aggravated! Unsubscribe me!