Yi Eye

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Decent picture quality and sound. Not very intuitive when it comes to setup; instructions are mediocre, with poor English. Low battery life, requires constant charging; no provision to plug it to a power source for constant power feed. The product has some ways to go to improve the mediocre quality and make it more appealing.

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Very poorly designed app for an expensive camera! It was difficult to connect to WiFi the first time, despite having strong internet connection (Cox Gigablast). Setup kept “timing out”. Once finally setup, the connection lasted less than a week before falling offline and I was never able to get the app to work again. I’ve tried resetting and reinstalling multiple times. My router shows that the camera is connected fine BUT the app itself will not connect, even when both the camera and my phone are directly next to the router. It just keeps timing out during setup over and over again. Glad I kept the box cause this is getting returned TODAY. Disappointed.

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I submitted a long constructive review and it disappeared. So let's make this short and sweet, Apple@support should revoke permission for this application (a grade schoolers homework maybe) so there is no confusion that it has been vetted. The application does not work, has no meaningful error messages, no help functions and so buyer beware. This needs to be removed from an App Store offering as the quality is so inferior there is no security attached to it. It is supposed to be a security application and the times zones are from China and not changeable! I did not know this application was associated with the security product I purchased until I got home and had to set it up. Had I known it and had googled it I would've been warned by the poor reviews. I think the retailers need to stop selling products linked to this company until the company can apply the level of standards that we have come to expect in the United States for applications sold in 2018. These are not cheap products sell buyer beware!

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Pay for an expensive camera only to have an app that is poorly designed. You are very limited as to what you can do. Why have motion detection if you can only use it for days and times you have set up? If I knew when someone was going to break in, I’d just be home then. Can’t remotely switch camera on and off. Could I go back, I think I would have went with a different system. And no customer support what so ever. None. Zilch. Zero. Nada.

The app is great. Easy to install and use. Adjustable to your needs. The image is fantastic even at night. Alerts, playback, uploading saving images all is very easy. Even the sound is very good. I highly recommend the app!