Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Millions of people turn to Yelp every day to make spending decisions. Yelp provides a free suite of tools to showcase your business and connect you to the Yelp community. The Yelp for Business Owners app allows you to view important business analytics and connect with customers, including those who have written reviews for your business. This app puts the power of Yelp’s tools right in your pocket! NOTE: This app is for business owners to manage their Yelp business pages. If you’re looking for the Yelp app that will help you discover great local businesses, go to https://itunes.apple.com/us/app/yelp/id284910350 Use Yelp for Business Owners to: • Track visitor engagement and customer leads from your Yelp Business Page. • Respond to reviews with a private message or public comment. • Respond to customer inquiries and messages. • Upload and manage photos for your business. • View reports on ad clicks from Yelp users (advertisers only) • Report reviews and messages. To get started, download the app and sign in with your business user credentials. If you haven’t yet claimed your business on Yelp, go to biz.yelp.com, and follow the steps to find your business and create your business user account.
