Xactimate

Long time xact user but first time cell phone app user. Its pretty good. It is harder to sketch the rooms on the small phone screen with your fingers than on a big computer screen but with practice I'm sure I'll get the hang of it. I tried out the report function and photos and it's different than on a computer but it's doable. I think a big phone or a small tablet would make it a bit easier just do things to screen size issues. Going to try to use this more in the field instead of pen and paper.

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The app has seen some improvements, but it still has issues. I’m glad to see that you can finally find the line items a little easier. The app will randomly crash with no error. You still can’t grab and adjust an offset that’s 1 foot or less. The sketch still jumps around and zooms in at will. Selecting a wall usually goes like this: You select the wall, but get the room...not what you wanted...select again..now you have two things you didn’t want selected..you select a blank area to start over...you actually select what you wanted, but now some interior/exterior bubble popped up in the way...you select a blank area again...now your able to grab the wall and adjust it, but it won’t move...you grab it again, and are finally able to adjust it. If you have no patience, you will become very angry using this app. I think using the Apple Pencil amplifies the annoyances because it slides around too easily, but if you have fat fingers like me, then the pencil is your best option. It’s easier to roll your finger to get more precise measurements, but the Apple Pencil will slide back and forth past your measurement, and force you to use the wheel adjustment. It’s hard to get used to, and even harder to keep using. I can manually sketch, and draw from the office desktop, much faster than fiddling with the app, on site.

I never use the photos function in Xact because it does not send a copy to the tablets photo app. As a result, if something happens to the esx file whether on the tablet or in transit in the cloud, there are no copies of the photos. I do not want to go back out to get photos I’ve already taken. Plus, if that were to happen, the risk is not in the same condition as it was at the time of my original inspection. There are so many reasons that would not be advantageous. If the photos were saved on the tablets photo app I would absolutely use the photo function on the mobile version, as it seems to be really good. Until that day, I’ll stick with my photo app.

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I’ve lost many projects with the mobile app. It’s great, if it worked properly all the time! Simple things have been made hard. Why can’t I export pictures from XM8 to my mobile device? Why can’t I save the file to my device? That way, when it crashes-because it WILL-I don’t loose everything. If I don’t have an internet connection, and don’t upload it right away, it is most likely lost. I shouldn’t have to take duplicate pictures, and backup sketches! Totally defeats the purpose of the mobile! If it doesn’t work properly, it should never have been rolled out. Yes, I’ve spent hours and hours with the help folks-and still lost multiple projects. Multiple times. PLEASE FIX IT AND MAKE IT RELIABLE!!!!,

Love the app, but the update has a bug in it. I lost an entire scope and photo set today. Had to get the old digital camera and handle it the old way. I log in, I open the estimate and when I go to photos the app closes out. I restarted my phone thinking maybe it needed a restart to kick over and it’s the same. Hit photos and it closes the app. Fix it quick. I can’t take chances on losing everything I inspect.