WRAL News Mobile

Even though I went into this app’s settings and turned off all notifications except traffic, it still sends me at least three notifications early every morning urging me to watch the morning news and the Today show. So I had to block all its notifications in the iOS settings which is unfortunate because the traffic alerts are useful. WRAL has ignored tweets reporting this problem. Other than that it’s an excellent local news source and a well done app.

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The articles themselves are full of grammatical and syntax errors, but that’s every local media outlet these days. The most annoying thing is the app itself will give an error message almost every day (cannot load) and when I sent a trouble-ticket requesting assistance, WRAL’s tech support told me to delete it and reinstall when that happens. WHEN that happens? Every time? No thanks, I’ll just read the news elsewhere. (And it happens on three different devices with at least two bars-strength signal throughout multiple updates on two providers (AT&T and US Cellular,) so this is not a device-specific issue). The app is fine when it works, just not sure why It’s such a challenge to use. Another concern I can’t seem to get an answer for is why so many news stories click out to B-side news sites that moments into reading a supposed news story, you get a “You’ve won a FREE iPhone, you have 5 minutes to claim it!” pop up. You have to completely close the app, there’s no way to close the pop up. Seems scammy and frankly, a little trashy for WRAL. I’m surprised they associate their site with clickbait like that. And from the list of stories on the main page, there’s really no way to know what’s real news and what’s not. Talk about “fake news.” *eye roll* C’mon, WRAL, you’re better than that.

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Edit - I finally gave up and deleted it. It’s taking so long to upload any stories it’s ridiculous but the tipping point was this morning it gave me 7 notifications for the same exact story, one after another. And then after a minute it started doing it again with the notification slightly rewritten. If I ever find out it’s been fixed I’ll get it again but for now I’m done. This app is barely usable now. I don’t think it’s traffic volume on the app. Half the stories don’t load on the home page and the ones that do don’t load when you click on them to read them. I let it sit and the wheel just spins. It’s not my phone or network because it’s not happening to other news apps. I hope they fix it. I don’t like the layout for channel 11 but at least it opens the stories.

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If you LOVE getting notifications about interesting news stories only to click and never receive then this is the app for you! The app is fine as long as you never expect to be able to actually find, much less read, a news story sent in a notification. I have deleted better news apps for less. I guess I will just turn off all notifications for this app as I struggle to find ways to get me to keep it.

Comprehensive and informative keeps me up to make on news and events in North Carolina. I especially like the way it helps me to stay connected during our numerous and diverse weather situations here in central NC because there are times I can go a week without power and WRAL new app can be my best tool for staying connected to conditions around the area in those times. Thank you for your diligence