Wise (ex TransferWise)

Yes you read it correctly. I only do business with family. The best place I have ever put money. Not just me but my business my five and everyone I know is either signed on or is in the process. These people know your name. Yes it’s written right in front of them on the screen. But they treat you with respect. If you saw them you would know they smile and it’s genuine. They help. They don’t forget. You are NOT just a nother number. I feel like going back to the days when the gas station attendant pumped your gas for you and washed your windshield not because they had to but because they truly appreciated you choosing them when you can choose anyone. Well.. same thing but these people handle your finances no matter how small with the same appreciation. I could go on and on but if we could get the world to take just a 3 knot turn in this direction everyone would have a lot more faith in the place that you do business with. The place that you in trust with your hard earned money. And this world needs Transferwise and such places more than ever. Well I’m more than ok with having just this one and I will jump on board with what ever they branch out with in the future! It’s family. My entire family!!!!! This is as real as it gets!!! Thank you Transferwise!!!❤️👍

I did quite a bit of research into money transfer apps and platforms and TransferWise seemed to meet all my needs. I opened a Borderless account and have now used it to make several transactions—moving funds between various onshore accounts and converting between currencies. Unless I’m missing something, the platform, the process and the app all work flawlessly. With just a few clicks my money is moved into my Borderless account in one country, converted from one currency to another, and moved into an external account in a different country. The fees are low and I get the forex spot rate not some 5 or 6 pt spread between buying and selling that pays criminally high broker fees; I’ve saved literally hundreds of USD on one transaction alone. With some platforms you pay more to get an easy process; with others the cost is low but you have to jump through a lot of hoops. TransferWise is that rare situation where the process is easy AND the cost structure is low. I love it, easiest 5-stars I’ve given in a long while.

I’ve availed TransferWise service for several years now and had great results. Although recently I had an unusually untimely transfer (4 days). In addition I was a bit confused by the overly long estimated time conveyed by TransferWise on a subsequent transfer (6 days) but after submitting the transfer and to my surprise I received the funds in less than two hours, which is about the speed in which I normally receive the funds. I want to clarify my previously poor feedback toward TransferWise. The service I have received is for the most part Great! My only complaint is the recent estimate for the completed transfer. I understand your companies position that it would be better to over estimate the transfer timeframe and deliver the funds earlier than proposed, and I’m trying to wrap my head around that logic because that works great for most people I’m sure. But... in my situation an estimate of 6 days for a Debit/ACH transfer leaves me wanting to initiate my transfer 5 days early, but If the transfer completes in only a few hours it then creates another issue with my billing cycle at my bank and fees. Overall I rate your service as highly recommended. I will just have to cross my fingers and hope the funds arrive as they have in the past. Thank you, Lon

I have very few complaints with TransferWise and this app. It generally works as advertised and I have used it for a number of months now with few problems. One glitch is TransferWise’s interface with banks (U.S., at least), which sometimes does not recognize your account has been verified and asks to reverify it by confirming a couple of micro-deposits - a process which can take several days. However, if you cancel the transfer which prompted the request to reverify, then try it again, this has always resulted in a successful transfer on the second attempt for me. Both the app and desktop version of TransferWise also have trouble sometimes dealing with verification questions used by many banks. One additional feature which would be useful for the app (essential, in my opinion, for a 5-star rating) is the ability to download a pdf receipt for a transfer, showing all relevant account information and date/time of the transfer events, as you can from the desktop web site. Despite the above issues, I’m satisfied with my experience and TransferWise is an excellent alternative to international bank wires, especially for smaller amounts.

I’ve used the app 6 times over the last 5 months the send money from the US to Thailand. 5 of the 6 times the money was sent within hours of them notifying me they had transferred the money to my account. On the 6th time there was a delay of about 24 hours which is still quite fast. I would like to add that the notification/receipt they send is based on their bank setting up the transfer. However, that bank my still take some time to actually transfer the money. In my case the first 5 transfers happened within an hour or so of the notifications being sent. The delay on the 6th transfer had me initially concerned. I contacted my bank and the transferring bank and both said the transfer could take up to 7 days based on the banks policies. If you don’t see the money right away after you get the notification/receipt it might take a day or two for the transfer to complete. Best regards.